Jada Smith-Brown
Hollister,NC
Summary
Dynamic healthcare and clinical research professional with over 10 years of experience in patient recruitment, data management, and public health operations. Expertise in EMR systems and clinical trial databases such as CRIO, JLV, and RMS, coupled with a strong commitment to HIPAA compliance and remote team collaboration. Proven ability to enhance workflows, manage high-volume projects efficiently, and deliver exceptional support to both patients and stakeholders. Recognized for a results-driven approach that fosters innovation and drives project success in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Patient Recruitment Associate I
Actalent
09.2025 - 02.2026
- Screened potential study participants according to protocol inclusion/exclusion criteria.
- Reviewed, entered, and edited patient information in clinical trial management software.
- Booked patients into site schedulers ensuring accurate and timely entries.
- Communicated study requirements clearly to volunteers to optimize enrollment.
- Maintained confidentiality and compliance with electronic, written, and verbal records.
Data Technician
Institute for Medical Research
05.2023 - 04.2025
- - Reviewed patient medical records to assess study eligibility.
- - Entered and managed clinical data in databases such as CRIO, JLV, RMS, and spreadsheets with precision.
- - Ensured compliance with research protocols, VA policies, and confidentiality regulations.
- - Communicated findings clearly with internal teams and contributed to improved data collection processes.
Lead Biometric Health Screener
Quest Diagnostics
05.2018 - 04.2025
- - Conducted biometric screenings (blood pressure, BMI, blood collection) across multiple client sites.
- - Educated participants on wellness strategies and delivered screening results effectively.
- - Coordinated event logistics
- - Managed health screening teams (up to 20 members) and ensured HIPAA compliance.
COVID-19 Case Investigator
Accentuate Staffing
09.2020 - 09.2022
- - Investigated and managed COVID-19 cases through direct patient communication and contact tracing.
- - Advised patients on quarantine, isolation, and public health recommendations.
- - Maintained accurate case documentation in electronic systems while following evolving state guidelines.
Practice Engagement Specialist
Biologics by McKesson
09.2017 - 04.2018
- - Promoted engagement strategies for healthcare providers in assigned territories.
- - Met daily outreach targets through calls, emails, and on-site services.
- - Fostered strong relationships with channel partners and supported lead generation.
Education
Post Graduate Certificate - Project Management
University of Phoenix
Tempe, AZ06.2020
Master of Science - Psychology
University of Phoenix
Tempe, AZ01.2017
Bachelor of Arts - Psychology
North Carolina Central University
Durham, NC05.2003
Skills
- Clinical Data Management
- Project Coordination
- EMR & CRM Systems
- HIPAA Compliance
- Team Leadership
- Customer Service
- Account & Client Management
- Public Health Education
- Multitasking Abilities
Timeline
Patient Recruitment Associate I
Actalent
09.2025 - 02.2026
Data Technician
Institute for Medical Research
05.2023 - 04.2025
COVID-19 Case Investigator
Accentuate Staffing
09.2020 - 09.2022
Lead Biometric Health Screener
Quest Diagnostics
05.2018 - 04.2025
Practice Engagement Specialist
Biologics by McKesson
09.2017 - 04.2018
Master of Science - Psychology
University of Phoenix
Bachelor of Arts - Psychology
North Carolina Central University
Post Graduate Certificate - Project Management
University of Phoenix