Summary
Overview
Work History
Education
Skills
Timeline
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Jada Spencer

MAUMEE,OH

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

6
6
years of professional experience

Work History

Shift Manager

Starbucks
MAUMEE, OH
01.2020 - 08.2025
  • Identified needs of customers promptly and efficiently.
  • Ensured compliance with food safety regulations and quality standards..
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Responded quickly and effectively to emergency situations as they arose.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Helped employees accomplish tasks during peak periods.
  • Monitored equipment and reported maintenance issues promptly.
  • Supervised team members to ensure efficient workflow during shifts.

Crew Trainer

Cold Stone
MAUMEE, OH
06.2019 - 01.2020
  • Provided feedback and coaching to enhance team member skills.
  • Monitored daily tasks to ensure compliance with company standards.
  • Implemented training materials to support ongoing employee development.
  • Collaborated with peers to improve service efficiency and quality standards.

Education

Bachelor of Science - Biomedical Sciences

Arizona State University
Tempe, AZ
08-2025

Skills

  • Biomedical research and analysis
  • Laboratory techniques
  • Customer service and support
  • Team collaboration
  • Workforce management
  • Quality control
  • Equipment testing and calibration

Timeline

Shift Manager

Starbucks
01.2020 - 08.2025

Crew Trainer

Cold Stone
06.2019 - 01.2020

Bachelor of Science - Biomedical Sciences

Arizona State University

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