Summary
Overview
Work History
Education
Skills
Certification
Assessments
Additional Information
Timeline
Receptionist

Jada Trent

Edmond,OK

Summary

Efficient and customer-oriented leasing agent with 4 years of experience in customer

service roles.Proficient in handling administrative tasks, managing client relationships, and

ensuring compliance withproperty standards and regulations. Skilled in communication,

time management, and conflict resolution.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Two Doors Down
05.2025 - Current
  • Crafted and served a diverse range of beverages, ensuring high-quality standards and customer satisfaction.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
  • Managed inventory levels, conducted stock checks, and coordinated orders with suppliers for timely replenishment.
  • Trained new bartenders on cocktail preparation techniques and service protocols to enhance team performance.

Receptionist

Puppy paws
08.2023 - Current
  • Receive and place calls to clients for the purpose of scheduling.
  • Prioritize multiple tasks in a calm, organized manner
  • Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
  • Assist all clients by providing necessary instructions, information and invoices, and schedule all future appointments
  • Utilize PetExec computer systems to document and communicate with clients and teammates
  • Utilizing standard office/business equipment
  • Manage the financial needs by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
  • Give tours of the facility

Leading Professional

Worcester Investments
02.2024 - 05.2025

Following up on leads for potential renters

• Performing background checks, credit checks and other responsibilities to see if

prospective rentersare qualified

• Preparing leasing documents for potential renters using property standards and

regulations

• Handling the collection of rent payments, security deposits and application fees

• Keeping residents informed of any changes to rental agreements or upcoming property

issues

• Building a rapport with current tenants to give them personalized service

Front Desk Concierge/ Cafe

Life Time
01.2021 - 03.2023
  • As a front desk concierge, you act as the first point of contact between guests and your organization. You are to answer guest inquiries, direct phone calls, coordinate travel plans, and make guests feel welcome and valued. You are to uphold the company culture at all times.

Receptionist

Bella Strada
05.2021 - 11.2021
  • Greet guests as they arrive. Answer phone calls and emails from clients. Maintain calendars for the office and your coworkers. File important documents and keep them well organized. Perform any other clerical duties necessary to keep the establishment running.

Education

High school or equivalent - undefined

Edmond Santa Fe high school
Edmond, OK
05.2021

Skills

  • Communications
  • Problem Management
  • Leadership Experience
  • Time Management
  • Social Listening
  • Conflict Management
  • Host/Hostess
  • Customer service
  • Cash Handling
  • Front desk
  • Restaurant experience

Certification

Driver's License

Assessments

  • Customer focus & orientation — Proficient
  • July 2023
  • Responding to customer situations with sensitivity
  • Full results: Proficient
  • Work style: Reliability — Proficient
  • Tendency to be reliable, dependable, and act with integrity at work
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

  • 2 years customer service
  • First aid certification
  • CPR certification

Timeline

Bartender

Two Doors Down
05.2025 - Current

Leading Professional

Worcester Investments
02.2024 - 05.2025

Receptionist

Puppy paws
08.2023 - Current

Receptionist

Bella Strada
05.2021 - 11.2021

Front Desk Concierge/ Cafe

Life Time
01.2021 - 03.2023

High school or equivalent - undefined

Edmond Santa Fe high school
Jada Trent