JADA VICKNAIR
Houma,LA
Summary
I can assure you that whatever I lack in experience I will make up for with pure drive and determination. I have maintained a perfect attendance with every job I’ve had, and my goal is to bring the same consistent effort to your office. I truly appreciate your time and consideration. For any questions, or if you want to schedule an interview, please do not hesitate to contact me at (985) 856-4859 or my email Jadavicknair2@gmail.com
Overview
4
4
years of professional experience
Work History
Tutoring
QHS Learning Academy
08.2020 - 12.2021
- Kept track of student’s progress to find ways to improve tutoring methods and assist students. Used certain techniques to make lessons more interesting and engaging. Identified the specific needs of each student and the best methods for meeting them.
Store Manager
FYE
04.2021 - 04.2023
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Trained staff on product knowledge and customer service best practices.
- Implemented inventory management processes to streamline stock control and reduce waste.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Seasonal Wayfair Call Center Representative
Wayfair LLC
07.2023 - 12.2024
- Managed high-volume inbound and outbound calls, ensuring timely resolution of customer inquiries.
- Developed and maintained strong customer relationships through effective communication and active listening skills.
- Collaborated with team members to enhance service delivery and streamline call center processes.
- Provided product knowledge support, assisting customers with technical issues and account management.
Education
High School Diploma - undefined
QHS Learning Academy
HoumaSkills
- Marketing and sales experience
- Multitasking
- Organization
- De-escalation
- Money Handling
- Teaching
- Written and verbal communication skills
- Leadership
- Time management
- Adaptability
- Self-driven
- Problem solving
Timeline
Seasonal Wayfair Call Center Representative
Wayfair LLC
07.2023 - 12.2024
Store Manager
FYE
04.2021 - 04.2023
Tutoring
QHS Learning Academy
08.2020 - 12.2021
High School Diploma - undefined
QHS Learning Academy
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