Jada Watson-Smith
Fort Worth,TX
Summary
Experienced healthcare professional with 8+ years of demonstrated ability to lead teams, manage complex workflows, and ensure regulatory compliance in high-pressure environments. Proven skills in staff development, cross-functional coordination, and detailed documentation to support operational efficiency and quality outcomes. Adept at problem-solving, multitasking, and maintaining strong client and stakeholder communication.
Overview
9
9
years of professional experience
Work History
Medical Technician
Baylor Scott & White All Saints Medical Center - Fort Worth
01.2025 - Current
- Deliver direct patient care in a fast-paced intermediate care unit, including EKGs, phlebotomy, and vital monitoring.
- Assist with procedures and coordinate care between nurses, physicians, and support staff.
- Maintain accurate EMR documentation in strict compliance with HIPAA and hospital protocols.
- Prepare treatment areas, manage clinical equipment, and enforce infection control procedures.
- Demonstrate rapid response and critical thinking under high-pressure conditions to support continuity of care.
- Improve unit workflow through multitasking, prioritization, and collaboration with interdisciplinary teams.
Inventory Control and Quality Assurance (ICQA)
Amazon
08.2023 - Current
- Investigate inventory discrepancies and implement corrective actions to ensure system accuracy.
- Collaborate across departments to streamline fulfillment workflows and identify process inefficiencies.
- Utilize tracking systems and reporting tools to provide operational insights and trend analysis.
- Maintain a high standard of compliance with safety regulations while consistently meeting performance goals.
- Support long-term solutions by documenting findings and contributing to process improvement strategies.
Lead Optometry Technician
Eyes Now
04.2023 - 10.2023
- Supervised and trained optometry technicians, improving team performance and workflow efficiency.
- Oversaw daily clinic operations including scheduling, insurance verification, and patient flow.
- Managed inventory of optical and clinical supplies, ensuring accurate stock levels, timely reordering, and cost-effective usage.
- Maintained accurate clinical records and ensured HIPAA compliance throughout all procedures.
- Educated patients on treatment plans, eyewear, and care techniques; served as liaison between patients and optometrists.
- Managed billing, claims, and insurance processes with minimal error rate.
Medical Assistant
St. Joseph Healthcare
08.2022 - 10.2022
- Integrated into a high-acuity 36-bed cardiac unit during a 12-week staffing contract.
- Collaborated with clinical teams on patient monitoring, testing, and coordinated care delivery.
- Maintained accurate documentation and supported adherence to clinical and safety protocols.
- Responded flexibly to evolving patient care needs and shifting institutional requirements.
Travel Medical Assistant
Freedom Healthcare Services
03.2022 - 04.2023
- Provided high-quality patient care across various departments during nationwide pandemic response deployments.
- Conducted assessments, vitals monitoring, and COVID-19 testing under emergency protocols.
- Adhered to strict safety and infection control procedures while adapting to evolving hospital standards.
- Ensured consistent documentation and communication with healthcare teams across state lines.
Medical Assistant
Methodist Mansfield Medical Center
10.2016 - 03.2022
- Provided direct care to adult patients on a 36-bed med-surgical stroke/neurology unit, assisting with daily activities, mobility, and monitoring of vital signs.
- Accurately documented patient observations and interventions, ensuring timely communication with nurses and physicians.
- Supported clinical staff by preparing equipment, coordinating room readiness, and assisting in various procedures.
- Frequently selected to train and mentor new patient care assistants, fostering team development and adherence to hospital protocols.
- Floated to specialty units as needed, demonstrating flexibility and the ability to adapt quickly to new environments and workflows.
- Maintained compliance with HIPAA regulations, infection control standards, and institutional safety policies.
Education
Associate of Applied Science - Nursing
Navarro College
Corsicana, TXBachelor of Science - Software Engineering
Western Governors University
Salt Lake City, UT12-2026
No Degree - Medical Billing And Coding
Penn Foster Career School
01-2022
No Degree - Medical Assistant
Arlington Career Institute
Arlington, TX01-2016
Skills
- Patient care coordination
- HIPAA regulations
- Infection control protocols
- Technical report writing
- OSHA compliance
- Data management
- Quality control procedures
- Staff management
- Care plan development
- Patient assessments
- Direct patient care
- Medical records management
- Risk mitigation
- Emergency medical response
- Medical office administration
Timeline
Medical Technician
Baylor Scott & White All Saints Medical Center - Fort Worth
01.2025 - Current
Inventory Control and Quality Assurance (ICQA)
Amazon
08.2023 - Current
Lead Optometry Technician
Eyes Now
04.2023 - 10.2023
Medical Assistant
St. Joseph Healthcare
08.2022 - 10.2022
Travel Medical Assistant
Freedom Healthcare Services
03.2022 - 04.2023
Medical Assistant
Methodist Mansfield Medical Center
10.2016 - 03.2022
Associate of Applied Science - Nursing
Navarro College
Bachelor of Science - Software Engineering
Western Governors University
No Degree - Medical Billing And Coding
Penn Foster Career School
No Degree - Medical Assistant
Arlington Career Institute
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