Jada Webster
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
6
6
years of professional experience
Work History
Bar Manager/Bartender
Matchbox Vintage Pizza Bistro
09.2020 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Balancing server & bar til. Emailing Cooperate sales analysis.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Hostess/Server
Brixx Wood Fired Pizza
09.2018 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Miltons Pizza & Pasta
Hostess/Waitress
07.2017 - 08.2018
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Cleaned and sanitized work areas, utensils and equipment.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Communicated with management on food inventory stock to request order placement.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
Education
High School Diploma -
West Port High School
Ocala, FL2017
Skills
- Extensive Spirits Knowledge
- Beer, Wine and Soju Cocktails
- Private Events and Catering
- Customer Service
- Safe Serve Certified
- Order Management
- Suggestive Selling
- Responsible Serving
- Custom Drink Preparation
- Group Reservations Management
- Stamina and Endurance
- Credit and Cash Transactions
- Cash Register Operation
Timeline
Bar Manager/Bartender
Matchbox Vintage Pizza Bistro
09.2020 - 07.2023
Hostess/Server
Brixx Wood Fired Pizza
09.2018 - 09.2020
Miltons Pizza & Pasta
Hostess/Waitress
07.2017 - 08.2018
High School Diploma -
West Port High School
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