Jada Wilson
Oviedo,FL
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chick-Fil-A Restaurant
Winter Park, FL
09.2024 - 05.2025
- Informed customers of daily specials, menu items, and restaurant policies.
- Prepared drinks upon request according to recipes and standards set by management.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
Ground Admissions
Busch Gardens Tampa Bay
Tampa, FL
01.2024 - 08.2024
- Greeted visitors to the park, providing information on the local area and attractions.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Cleaned building floors by sweeping and mopping.
- Maintain janitorial supply inventory.
- Serviced, cleaned and restocked restrooms.
Front Desk Receptionist
Seffner Christian Academy
Seffner, FL
06.2023 - 08.2023
- Compiled and prepared reports and documents as requested.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Responded to parent inquiries via phone, email, and in person.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Education
High School Diploma -
Seffner Christian Academy
Florida 05-2024
Accounting And Finance
University of Central Florida
Orlando, FLSkills
- Customer service
- Inventory management
- Data entry
- Report preparation
- Public relations
- Conflict resolution
- Attention to detail
- Flexibility
- Mail distribution
- Visitor and customer relations
- Call answering and routing
- Multitasking and organization
Timeline
Front of House Employee
Chick-Fil-A Restaurant
09.2024 - 05.2025
Ground Admissions
Busch Gardens Tampa Bay
01.2024 - 08.2024
Front Desk Receptionist
Seffner Christian Academy
06.2023 - 08.2023
High School Diploma -
Seffner Christian Academy
Accounting And Finance
University of Central Florida
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