Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jada Wiseman

University of Charleston
850 Persimmon Rd,WV
1
Certification
3
years of professional experience

Dependable and adaptable student with experience in office support, event setup, recruiting, and retail operations. Strong attention to detail, active listening, and time management help maintain smooth daily operations and professional service. Focused on supporting teams, improving organization, and creating positive experiences.

Work History

Work Study Student for Music Department

1 Year 1 Month
University of Charleston | 09.2025 - Current
  • Organized and printed music for both band and choir
  • Printed programs for the concerts
  • Went to different high schools to recruit for the band at UC.
  • Had lunches and talked to potential new band students
  • Made posters and flyers for the band's social media.
  • Made and helped work on posters for the graduating seniors.
  • Helped set up things for band, such as concerts and rehearsals.
  • kept up with uniforms

Sales Associate/Key Holder

2 Years 3 Months
Dollar General | 05.2024 - 08.2026
  • Assisted customers with product location, pricing, and store policies.
  • Operated register, processed transactions, and balanced cash drawer with accuracy.
  • Stocked shelves, rotated merchandise, and maintained organized sales floor displays.
  • Recovered aisles, faced merchandise, and supported store presentation standards.
  • Maintained clean, safe checkout and sales areas throughout shifts.
  • Resolved customer concerns quickly while preserving professional service standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies and ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and check store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services..
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Work Study Student

2 Months
Business Department | 02.2024 - 04.2024
  • Helped Professors with small tasks such as putting up bulletin boards, printing papers, and grading students' exams.

Education

Bachelor of Science - Multidisciplinary Studies

University Of Charleston | Charleston, WV | 05-2027
  • Dean's List: Spring 2024,2025,2026
  • Band Scholarship
  • UC Scholarship
  • Leonard Riggleman Scholarship
  • David Ray Keenan Scholarship
  • Rose C. Riggio Scholarships
  • Extracurricular Activities: Squadron of Gold Athletic Band & Dance Team
  • Lambda Pi Eta Member

High School Diploma

Meadow Bridge High School | Meadow Bridge, WV | 05-2023
  • Awarded Band student of the year
  • 3.5 GPA
  • National Honors Society Member
  • Hiking Club Member 2021-2023
  • Extracurricular Activities:

- Marching Band

- Concert Band

- Jazz Band

- All County Band 4th chair (2022) 1st chair (2023)

Head Majorette

Feature Twirler

Color guard (2019)

- Band officer for uniforms

  • summa cum laude graduate

Skills

Organizational skills
Attention to detail
Time management
Effective communication
Team collaboration
Active listening
Creative thinking
Decision-making
Budget management
Flexible and adaptable
Professional demeanor
Team development

Certification

  • HubSpot Academy Content and social media marketing

Timeline

Work Study Student for Music Department

University of Charleston
09.2025 - CurrentRead More

Sales Associate/Key Holder

Dollar General
05.2024 - 08.2026Read More

Work Study Student

Business Department
02.2024 - 04.2024Read More

University Of Charleston

Bachelor of Science from Multidisciplinary Studies
Read More

Meadow Bridge High School

High School Diploma
Read More
Jada Wiseman