Jada Felder Agee
Birmingham,AL
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
9
9
years of professional experience
Work History
Patient Service Coordinator II
UAB Medicine
Birmingham, AL
08.2023 - Current
- Under general supervision provide a variety of specialized services in support of the operations of assigned physician and advanced practice providers.
- May schedule and add-on patients to clinic, answer telephones and route calls, enter demographic and insurance data into IDX system, obtain insurance authorizations and referrals, and schedule surgical cases.
- May arrive and check out patients in clinic, as well as communicate and perform patient follow-up as necessary. Work with outside staff to schedule and coordinate patient care at satellite clinics.
- May perform other clerical duties related to patient care such as home health forms and patient and family leave forms.
Traveling Office Coordinator
Therapy South
Birmingham, AL
02.2022 - 07.2023
- Offer friendly and efficient service to customers, while handling challenging situations with ease
- Manage office logistics by scheduling appointments, maintaining files and collecting payments
- Assure timely verification of insurance benefits prior to patient procedures or appointments
Patient Service Assistant
Therapy South
Homewood, AL
06.2021 - 02.2022
- Supported office operations by expertly handling administrative needs
- Scheduled patients for appointments and maintained master calendar
- Input clinical information on new and returning patients
Physical Therapist Tech
Therapy South
Hueytown, AL
10.2018 - 03.2020
- Executed interventions of modalities or exercise as directed by therapist or assistant
- Assisted with reception duties like scheduling patients and completing follow up calls
- Inventoried supplies and ordered more for office and patient rooms
Information Desk Attendant
UAB Hill Student Center
Birmingham, AL
11.2015 - 01.2017
- Provided available resources to all Hill Student Center patrons
- Resolved student problems and complaints
- Welcomed patrons with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
Education
Associate of Applied Science - Physical Therapist Assistant
South University
06.2021
Bachelor of Science - Kinesiology
University of Alabama At Birmingham
12.2018
Skills
Navigation of EMR Systems
Customer Service
Medical terminology
Scheduling and calendar management Problem Resolution
Medical Records Management Insurance Verification
Microsoft Office
Multitasking and Organization Capacity Management Tool user
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Paid time offPaid sick leave401k matchWork-life balanceHealthcare benefitsFlexible work hoursCareer advancementCompany CulturePersonal development programsTimeline
Patient Service Coordinator II
UAB Medicine
08.2023 - Current
Traveling Office Coordinator
Therapy South
02.2022 - 07.2023
Patient Service Assistant
Therapy South
06.2021 - 02.2022
Physical Therapist Tech
Therapy South
10.2018 - 03.2020
Information Desk Attendant
UAB Hill Student Center
11.2015 - 01.2017
Associate of Applied Science - Physical Therapist Assistant
South University
Bachelor of Science - Kinesiology
University of Alabama At Birmingham
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