Jadah Dillard
North Little Rock,AR
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Thorough attention to detail to ensure accurate patient information. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 6 years.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Sutter Health
09.2022 - 04.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Fraud Analyst
Global Payments
02.2022 - 09.2022
- Evaluated customer data to identify and prevent fraudulent activities.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
Sales Manager
Kum & Go
05.2016 - 01.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Conway High School West
Conway, AR2017
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Microsoft Office
- Payment Collection
- Records Management
Timeline
Medical Receptionist
Sutter Health
09.2022 - 04.2023
Fraud Analyst
Global Payments
02.2022 - 09.2022
Sales Manager
Kum & Go
05.2016 - 01.2021
Conway High School West