Summary
Overview
Work History
Education
Skills
Soft skills
Accomplishments
Extracurricular Activities
Languages
References
Timeline
Generic

Jadallah Abumwais

Irvine,CA

Summary

Dynamic and highly motivated professional with a strong foundation in computer science and a concentration in cyber security, eager to tackle complex challenges in the field. Demonstrates a robust work ethic, exceptional adaptability, and superior interpersonal skills, essential for thriving in fast-paced environments. Exhibits a proven ability to work autonomously, rapidly acquiring new technical skills and applying them effectively to solve security problems. Committed to leveraging programming expertise and a comprehensive understanding of cyber security principles to contribute to a secure digital landscape.

Overview

1
1
year of professional experience

Work History

Team Member

Shake Shack
Irvine, CA
05.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Participated in training sessions for new employees when needed.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.
  • Looked for ways to go above and beyond job requirements.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Processed and retrieved customer special orders.
  • Maintained positive working relationship with fellow staff and management.

Customer Service Representative

Irvine Lanes
Irvine, CA
02.2023 - 05.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Mentored new employees on procedures and policies to maximize team performance.

Education

Computer Science, Cyber Security Concentration -

California State University - Fullerton
Fullerton, CA
05-2025

Computer Science -

Irvine Valley College
Irvine

Skills

  • Coding: Knowledgeable in various programming languages, including Python, Java, and C, focused on developing secure and efficient code for cyber security applications
  • Debugging and System Testing: Familiar with the process of identifying software bugs and conducting system testing to ensure both security and functionality, utilizing standard tools and methodologies
  • Software Management: Gaining exposure to the software development lifecycle (SDLC) through academic coursework, covering planning, development, testing, deployment, and maintenance
  • Cyber Security Practices: Actively engaging in academic courses on cyber security, learning about key protocols, defensive measures, and threat analysis to protect digital assets and ensure data integrity

Soft skills

  • Analytical
  • Detail-Oriented
  • Tech-Savvy
  • Problem-Solver
  • Communicator
  • Team Player
  • Adaptable
  • Ethical

Accomplishments

As Secretary of Organizing for a prestigious high school Model United Nations event, I led the planning and execution of a conference for over 1,000 delegates and guests. My role involved strategic negotiations with a leading hotel for event facilities, meticulous planning of conference room layouts, and coordination of logistics to ensure a seamless experience. Leading a team of 15, I managed room design, AV setup, and scheduling, emphasizing efficiency and aesthetic appeal. My focus on detail and problem-solving ensured all sessions ran smoothly, contributing significantly to the event’s success. This experience refined my skills in leadership, negotiation, and team management, laying a solid foundation for my future professional pursuits.

Extracurricular Activities

Sports Leadership & Teamwork:

  • Soccer Team Captain: Demonstrated exemplary leadership and teamwork as the captain, leading to significant improvements in team performance and cohesion.
  • E-Sports Team Player: Contributed to the college E-sports team, emphasizing strategic thinking, rapid problem-solving, and effective communication under pressure.

Community Leadership and Environmental Advocacy:

  • Urban Greening Project Leader: Spearheaded a community initiative to plant trees across the city, showcasing a commitment to environmental improvement and sustainable practices. This effort not only beautified urban spaces but also fostered community spirit and collaboration.
  • Recycling Drive Organizer: Organized and led recycling drives, educating the community on sustainable living practices and the importance of resource conservation.

Technology and Innovation:

  • Hackathon Participant: Actively participated in technology hackathons, applying coding skills and innovative thinking to tackle real-world problems, furthering technical expertise and collaborative skills.

Volunteerism and Social Responsibility:

  • Arabic Language Tutor: Volunteered to teach Arabic, facilitating cultural exchange and language skills among community members, enhancing mutual understanding and communication.

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Team Member

Shake Shack
05.2023 - Current

Customer Service Representative

Irvine Lanes
02.2023 - 05.2023

Computer Science, Cyber Security Concentration -

California State University - Fullerton

Computer Science -

Irvine Valley College
Jadallah Abumwais