Summary
Overview
Work History
Education
Skills
Timeline
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Jadalyn Johnson

Arlington,TX

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

3
3
years of professional experience

Work History

Guest Service Representative

Bolder Adventure
Grand Prairie, TX
03.2024 - 10.2024
  • Greeted guests and provided information regarding hotel services, amenities, and local attractions.
  • Verified reservations by phone or in person.
  • Assisted guests with check-ins and check-outs in a timely manner.
  • Resolved guest complaints in a professional manner.
  • Processed payments for room charges, taxes, and other incidentals as required.
  • Answered incoming calls from guests seeking reservations or general information.
  • Performed daily cashiering duties including balancing accounts at end of shift.
  • Maintained cleanliness of lobby area and front desk counter.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

Retail Sales Associate

Forever 21
Hurst, TX
02.2023 - 02.2024
  • Assisted customers with finding the right product for their needs.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.

Sandwich Artist

Which Wich Superior Sandwiches
Arlington, TX
01.2022 - 01.2023
  • Greeted customers and provided product knowledge.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Stocked shelves with products and supplies.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Organized inventory for efficient restocking of products.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.

Education

High School Diploma -

Mansfield Summit High School
Arlington, TX
05-2024

Skills

  • Customer Service
  • Reservation Management
  • Report Preparation
  • Loyalty promotion
  • Guest Relations
  • Financial Transactions
  • Detail Oriented

Timeline

Guest Service Representative

Bolder Adventure
03.2024 - 10.2024

Retail Sales Associate

Forever 21
02.2023 - 02.2024

Sandwich Artist

Which Wich Superior Sandwiches
01.2022 - 01.2023

High School Diploma -

Mansfield Summit High School

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Jadalyn Johnson