Jadalynn Cooke
Owensboro,KY
Summary
Experienced with client relationship management, ensuring satisfaction and loyalty. Utilizes strategic sales techniques to identify and capitalize on opportunities. Knowledge of CRM systems and effective communication for optimal results.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
T.R.U. Ball/AXCEL Archery
Madison Heights, VA
03.2024 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
Dental Assistant
Lynchburg Endodontics PC
Lynchburg, VA
07.2022 - 08.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Assembly Line Leader
T.R.U. Ball/AXCEL Archery
Madison Heights, VA
08.2020 - 04.2022
- Conducted root cause analysis on defects, implementing corrective actions to prevent reoccurrence within the production process.
- Coordinated with quality assurance personnel to establish strict standards for final product inspections, ensuring customer satisfaction.
- Supervised shift changes, ensuring proper documentation of completed tasks and facilitating efficient handoffs between teams.
- Liaised with upper management regarding operational challenges, proposing viable solutions to optimize overall assembly line performance.
- Led daily team meetings to review production goals, address concerns, and maintain open lines of communication among staff members.
- Enhanced assembly line efficiency by implementing lean manufacturing principles and streamlining processes.
Education
Associate of Science - Medical Laboratory Science
Central Virginia Community College
Lynchburg, VA05-2024
Associate of Science - General Studies
Central Virginia Community College
Lynchburg, VA05-2021
Skills
- Customer service
- Relationship development
- Data entry
- CRM proficiency
- Order management
- B2B sales
- B2C sales
- Warm calling
Timeline
Inside Sales Representative
T.R.U. Ball/AXCEL Archery
03.2024 - Current
Dental Assistant
Lynchburg Endodontics PC
07.2022 - 08.2024
Assembly Line Leader
T.R.U. Ball/AXCEL Archery
08.2020 - 04.2022
Associate of Science - Medical Laboratory Science
Central Virginia Community College
Associate of Science - General Studies
Central Virginia Community College
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