JADAN L. EDWARDS
Ontario,CA
Overview
6
6
years of professional experience
Work History
Community Outreach Cordinator
Kenedy Austin Foundation
01.2018 - 08.2022
- Facilitated community involvement and education of non-profit events by maintaining and developing community partnerships
- Presented presentations up to 50 stakeholders at public gatherings, community events, and school meetings to educate individuals on solutions regarding organizations main focus
- Recruited, trained, and supervised volunteers to assist with various outreach activities, ensuring positive experience for all involved.
- Directed individuals and families in crisis to information and resources while connecting with available programs
- Boosted attendance at community events through strategic marketing efforts, including social media campaigns and local advertising.
- Organized community outreach programs to drive awareness of disparity initiatives
- Developed and coordinated children programs, including meeting schedules and volunteer recruitment.
- Increased public awareness of local resources by organizing and promoting community events.
Front Desk Assistant
Confrences and Events Services
- Issued and encoded over 1000 room cards for guests and staff for appropriate access to rooms
- Imported data using excel and Interpreted over 100 reports received by clients and translated information to be understood by managers
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport
- Answered over 50+ customer telephone calls per day promptly while affectively responded to any questions or concerns.
- Supported event planning efforts by coordinating meeting spaces, catering services, and equipment rentals for on-site functions.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Applied customer service skills to carefully de-escalate or neutralize any miscommunications improving customer stay
Information Desk Assistant
Jesuit Community
08.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Conducted research to assist with routine tasks and special projects.
- Maintained professional and welcoming front desk area, setting positive first impression for guests.
- Evaluated guest feedback regularly, proposing procedural changes to address common concerns and improve overall satisfaction rates.
- Created marketing materials, including brochures, flyers and product catalogs to brand standards.
- Collaborated to develop customized design plans, resulting in successful project completions.
Crew Member
Jersey Mikes Subs
01.2021 - 01.2022
- Took over 100 orders per shift, prepared meals swiftly, and collected payments efficiently
- Worked well with teammates and accepted coaching from management team
- Became familiar with products to answer questions and make suggestions
- Trained new team members on procedures, customer service, and sales techniques
- Assisted other team members to achieve goals of effective consumer service
- Provided excellent customer service by greeting customers and meeting quality expectations
- Maintained cleanliness throughout food preparation facilities and ensured equipment met sanitary expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
Sociology Bachelors -
Loyola Marymount University
Los Angeles, CA05.2025
Skills
- Excellent Communication
- Customer Support
- Team Building
- Multitasking and Organization
- Flexibility
- Event Coordination
Timeline
Information Desk Assistant
Jesuit Community
08.2023 - Current
Crew Member
Jersey Mikes Subs
01.2021 - 01.2022
Community Outreach Cordinator
Kenedy Austin Foundation
01.2018 - 08.2022
Front Desk Assistant
Confrences and Events Services
Sociology Bachelors -
Loyola Marymount University
Extracurricular Activities
Ignatians Service Organization
- 33+ Hours of service with Non-Profit Organizations and surrounding communities per semester.
Entrepreneurship Certificate program
- Focusing on creating an independent business mindset
- Creating and executing Business model project
- Practice pitching new business ideas
Extracurricular Activities
Ignatians Service Organization
- 33+ Hours of service with the surrounding communities per semester.
Similar Profiles
Susan Latta LMFT, FTSusan Latta LMFT, FT
Licensed Marriage and Family Therapist at Austin Hatcher Foundation For Pediatric CancerLicensed Marriage and Family Therapist at Austin Hatcher Foundation For Pediatric Cancer
Greg GonzalesGreg Gonzales
Inclusion Teacher at Kenedy ISDInclusion Teacher at Kenedy ISD
Amanda UrbinaAmanda Urbina
Office Manager/Dental Assistant at Kenedy Family DentalOffice Manager/Dental Assistant at Kenedy Family Dental