Summary
Overview
Work History
Education
Skills
Timeline
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Jadan Wood

Jadan Wood

Jacksonville,FL

Summary

Developed deep understanding of guest interaction and team collaboration in the world of hospitality. Proven to be skilled in training, leading, and supporting new team members to deliver high-quality service. Eager to advance within the serving industry while creating memorable moments for guests and enhancing overall performance. Additionally, an aspiring model signed with Westhaven International, bringing creativity and passion to all strives.

Overview

4
4
years of professional experience

Work History

Host Trainer/Server

Cheddars Stratch Kitchen
01.2025 - Current
  • Implementing effective communication among the host team and servers.
  • Adapted quickly to changing situations and demands, ensuring smooth sailing during peak hours.
  • Enhanced guest experience by providing exceptional service and maintaining a welcoming atmosphere.
  • Mentored new hires through onboarding processes, resulting in well-prepared team members.
  • Assisting coworkers when needed, demonstrating teamwork skills that contribute to overall success.
  • Demonstrating strong multi-tasking abilities while remaining calm under pressure, contributing to a positive work environment.
  • Promoting a safe working environment by obeying safety regulations and proper food handling practices at all times.
  • Providing quick and attentive service by promptly greeting guests upon seating.
  • Establishing strong rapports with guests, building loyalty and encouraging guests to continue to return, all through the use of excellent service.

Host/To Go Specialist

Yard House
10.2024 - 01.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered guest's questions about hours, seating and menu information.
  • Quoted accurate wait times to guests during high-volume periods.
  • Took reservations, Call-Ahead's and to-go orders by phone.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Worked with colleagues to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Completed daily side work and opening and closing duties without fail.

QSR Attendant/Food Service Supervisor

SHOWCASE CINEMA DE LUX RIDGE HILL
11.2022 - 01.2025
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent service to guests by responding to inquiries and requests accordingly.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting guests as well as QSR attendants with questions or concerns.
  • Frying, preparing and serving food to guests.
  • Prepping menu items in bulk to make sure we're serving accurate Portion sizes.
  • Moving boxes, stocking freezer with all frozen menu items via truck order.

Barista and Cashier

Starbucks
11.2021 - 10.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Promoted a welcoming atmosphere by greeting guests with a friendly demeanor and quickly addressing their needs.

Education

Associate of Arts - Performing Arts/Theater

Westchester Community College
Valhalla, NY
05.2023

Skills

  • Multitasking
  • Customer service
  • Exceptional communication
  • Problem-solving
  • Effective time management
  • Motivational techniques
  • Team Player
  • Team coaching

Timeline

Host Trainer/Server

Cheddars Stratch Kitchen
01.2025 - Current

Host/To Go Specialist

Yard House
10.2024 - 01.2025

QSR Attendant/Food Service Supervisor

SHOWCASE CINEMA DE LUX RIDGE HILL
11.2022 - 01.2025

Barista and Cashier

Starbucks
11.2021 - 10.2022

Associate of Arts - Performing Arts/Theater

Westchester Community College

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