Jada Nicole Padilla
Manhattan,NY
Summary
Armed with relevant experience in administrative tasks, office management, and customer service. Strengths lie in strong communication skills, ability to efficiently manage multiple tasks simultaneously. Previous roles have demonstrated impact through improved operational efficiency and strong customer service focus. Excellent organizational skills to prioritize workload. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Billingual Administrative Assistant
Docgo
New York, NY
05.2023 - 06.2024
- Prepared correspondence such as letters, memos, reports in both languages.
- Coordinated travel arrangements for guest including flight reservations and hotel accommodations.
- Sorted incoming mail and packages into appropriate folders.
- Greeted visitors and answered inquiries in both English and Spanish.
- Provided assistance with incoming migrant asylum seekers.
- Helped with inventory and distribution of hygienic products, child products etc.
Shift Leader
Taco Bell
New York, NY
11.2022 - 03.2023
- Assisted in training new employees on shift operations.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Monitored inventory levels and ordered supplies as needed.
- Resolved customer complaints promptly and professionally.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Supervised and led employees to maintain productivity and customer service levels.
- Utilized POS systems efficiently for order processing and inventory management.
- Developed promotional strategies to attract more customers during slow periods.
Cashier
El mundo
New York , NY
03.2018 - 03.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer questions and provided store information.
Sales Associate
Madrag
New York, NY
01.2017 - 11.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Associate of Applied Science - Medical Administration
Monroe College
The Bronx, NY06-2026
Skills
- Filing
- Computer Proficiency
- Time management
- Flexible and Adaptable
- Problem-Solving
- Leadership
- Friendly, Positive Attitude
- Communication
- Attention to Detail
- Flexible
Certification
- Home Health Aid
Timeline
Billingual Administrative Assistant
Docgo
05.2023 - 06.2024
Shift Leader
Taco Bell
11.2022 - 03.2023
Cashier
El mundo
03.2018 - 03.2018
Sales Associate
Madrag
01.2017 - 11.2017
Associate of Applied Science - Medical Administration
Monroe College
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