Jada R. Lee
Summary
Graduate student pursuing an M.S. in Organizational Performance and Workplace Learning with a focus on workplace instructional design. Equipped with strong skills in data analysis, e-learning development, and design thinking, gained through academic projects and relevant coursework. Proficient in project management, needs assessment, and policy implementation, with a passion for fostering inclusive and innovative workplace environments. Seeking an HR role to apply knowledge of organizational culture, leadership, and performance improvement to drive employee engagement, professional growth, and organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Educator and Program Coordinator
Cypress-Fairbanks ISD
Katy, Texas
06.2021 - Current
- Designed and implemented data-driven plans tailored to individual needs, demonstrating skills in personalized development, performance analysis, and strategic decision-making.
- Fostered an inclusive environment by promoting equitable opportunities and building strong relationships with diverse stakeholders, including students, parents, and colleagues.
- Utilized performance data to evaluate outcomes, recommend improvements, and contribute to organization-wide initiatives, showcasing analytical and problem-solving abilities.
- Streamlined processes and managed programs using advanced organizational, communication, and technical skills, including proficiency in Microsoft Excel.
Customer Service and Transactions Specialist
Walmart
San Antonio, TX
05.2020 - 08.2020
- Delivered exceptional customer service by addressing inquiries and resolving conflicts, showcasing strong interpersonal and communication skills.
- Managed financial transactions with precision and adherence to policies, demonstrating integrity, attention to detail, and accountability.
- Investigated and resolved discrepancies in pricing and inventory, highlighting analytical skills and a commitment to operational efficiency.
- Applied conflict resolution and problem-solving techniques to handle customer concerns while ensuring compliance with organizational protocols and policies.
Educational Program Intern
HYPE Freedom School
Houston, Texas
05.2019 - 08.2019
- Collaborated with educators to design and implement engaging lesson plans, fostering student development and enhancing program outcomes.
- Analyzed student behavior and engagement data to provide actionable recommendations, showcasing skills in data-driven decision-making and performance evaluation.
- Supported administrative initiatives, including data management, event coordination, and community outreach, demonstrating strong organizational and teamwork capabilities.
- Built excellent communication and interpersonal skills by effectively liaising with diverse stakeholders, ensuring seamless program execution, and stakeholder satisfaction.
Education
M.S. - Organizational Performance & Workplace Learning, Workplace Instructional Design
Boise State University
Boise, Idaho12.2026
Bachelor of Science - Elementary Education
Prairie View A&M University
Prairie View, Texas05.2021
Skills
- Project Management
- Instructional Design
- Needs Assessment
- Policy Implementation
- Organizational Management
- Critical Thinking Theory
- Design Thinking
- ADDIE Model
- Microsoft Office Suite
- Canvas
- Articulate Storyline
- Rise 360
- Vyond
- Data Analysis
Awards
Prairie View A&M University
Certification
- Workplace Instructional Design (Summer 2025)
Accomplishments
National Forum for Black Public Administrators (NFBPA) Scholarship (2019)
Community of Churches for Social Action Scholarship (2017)
Prairie View A&M University Distinguished Scholar (2017-2021)
Jesse Jones Scholarship (2019)
Prairie View A&M University Dean's List (2017-2021)
Timeline
Educator and Program Coordinator
Cypress-Fairbanks ISD
06.2021 - Current
Customer Service and Transactions Specialist
Walmart
05.2020 - 08.2020
Educational Program Intern
HYPE Freedom School
05.2019 - 08.2019
M.S. - Organizational Performance & Workplace Learning, Workplace Instructional Design
Boise State University
Bachelor of Science - Elementary Education
Prairie View A&M University