JaDarrias Vance

• Taken orders in a timely manner with excellent work ethic
• Maintained a clean work facility
• Answered questions about promotions
• Handled money with care
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Open and maintain Customers Account by Recording Account
• Utilize Computer technology to handle high call volumes
• Able to maintain60 wpm while communicating with customers
• Ensure Customer Satisfaction and Provide Professional Customer Support
• Keeping Records of Customers Interactions, Transactions, Comments, and Complaints
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

. Delivered courteous service, resolved issues, and preserved customer relationships

• Resolved customer issues in billing, service, and quality
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Able to maintain60wpm while communicating with customers
• Utilize Computer technology to handle high call values
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.

• Open and maintain Customers Account by Recording Account
• Being a confident speaker who uses clear and concise language
• Remaining calm and respectful, even when dealing with difficult customers
• Being able to identify and fix the issue the customer is experiencing
• Ensure Customer Satisfaction and Provide Professional Customer Support
• Anticipating needs to resolve issues faster
• Keeping Records of Customers Interactions, Transactions, Comments, and Complaints