Jadda Spates
Marietta,GA
Summary
Results-driven logistics professional recognized for effective communication and time management. Successfully navigated delivery routes while ensuring compliance with safety standards and resolving customer inquiries promptly.
Overview
8
8
years of professional experience
Work History
Sort package handler
DHL Express
College Park, Georgia
03.2023 - Current
- Operated scanning equipment to ensure accurate tracking of package movement.
- Maintained cleanliness and organization of work areas throughout shifts.
- Sorted packages by destination to optimize delivery routes.
- Followed safety protocols to minimize risks during handling operations.
- Assisted in training new employees on package handling procedures to enhance team efficiency.
- Loaded and unloaded packages from delivery trucks and sorting conveyors.
Driver
Uber Eats
Marietta, Georgia
01.2018 - Current
- Delivered food to customers across various locations, ensuring timely arrival and customer satisfaction.
- Communicated effectively with customers to ensure satisfaction.
- Navigated efficiently using GPS and mapping applications.
- Maintained vehicle cleanliness and ensured safety standards.
- Managed customer inquiries and resolved issues effectively, enhancing overall service experience.
- Followed traffic regulations while ensuring timely deliveries.
- Delivered goods and services to customers on time, maintaining high standards of quality and condition.
remote customer service rep
Aloria Health
Kennesaw, Georgia
08.2023 - 12.2025
- Resolved customer complaints through effective communication and problem-solving, leading to increased customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted clients with inquiries about health services and insurance options, ensuring clear understanding of available resources.
- Educated clients on health program details and eligibility requirements, empowering them to make informed decisions.
- Demonstrated empathy and patience in all customer interactions to build trust.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Marietta High School
Marietta, GA05-2014
Skills
- Package sorting
- Order picking
- Lifting and sorting
- Inventory management
- Scanning equipment operation
- Delivery verifications
- Label interpretation
- Route optimization
- Safety protocol compliance
- Data entry
- Time management
- Employee training
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Customer relationship management
Timeline
remote customer service rep
Aloria Health
08.2023 - 12.2025
Sort package handler
DHL Express
03.2023 - Current
Driver
Uber Eats
01.2018 - Current
High School Diploma -
Marietta High School