JADE ANTONSEN
Apex,NC
Summary
Dedicated professional with proven expertise in customer service and waxing techniques, honed at European Wax Center and MacGregor Draft House. Excelled in enhancing client satisfaction through exceptional service and meticulous attention to detail. Skilled in cash handling and ingrown hair prevention, consistently boosting clientele through superior service and engagement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
MacGregor Draft House
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported needs of 8- person wait staff who attended to specific needs of countless customers daily for Sports themed restaurant with social relevance and intentionality.
Waxing Specialist
European Wax Center
01.2024 - 08.2024
- Maintained strict adherence to sanitation standards, minimizing the risk of infection or irritation for clients.
- Enhanced client satisfaction by providing exceptional waxing services with attention to detail and precision.
- Ensured high-quality treatments with thorough knowledge of various wax types and proper application techniques.
- Boosted clientele through effective promotion of waxing services and referral incentives.
- Waxed clients various bodies using soft and hard waxes.
Education
Aesthetics Degree - Aesthetician
Aveda Institute
Chapel Hill, NC01-2024
High School Diploma -
Apex Friendship High School
Apex, NC01-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Patience and empathy
- Ingrown hair prevention
- Flexible scheduling
Certification
- Licensed North Carolina Licensed Esthetician
Timeline
Server
MacGregor Draft House
10.2024 - Current
Waxing Specialist
European Wax Center
01.2024 - 08.2024
- Licensed North Carolina Licensed Esthetician
Aesthetics Degree - Aesthetician
Aveda Institute
High School Diploma -
Apex Friendship High School
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