Jade Askew
Bay City,MI
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales or leadership position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Stagehand
Tactical Production
03.2023 - Current
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Also worked in commercial construction projects that the company had undertaken.
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
2nd Assistant Manager
Kay Jewelers Outlet
01.2022 - 03.2023
- Spearheaded store events and promotions, attracting new customers while retaining existing clientele.
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
- Actively participated in community outreach events representing the business and promoting brand awareness within local market.
Store Manager
T-Mobile
01.2020 - 01.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Jewelry Consultant
Kay Jewelers
07.2018 - 01.2020
- Collaborated with team members to achieve collective sales targets and maintain a positive work environment.
- Facilitated custom design consultations, guiding clients through the process from initial concept to final creation of unique jewelry pieces.
- Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
- Supported store management by performing administrative tasks, including scheduling appointments and processing transactions accurately.
- Consistently met or exceeded personal sales goals through diligent follow-up efforts with potential buyers.
Senior Sales Associate
Sprint
12.2016 - 01.2020
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Trained, coached, and mentored new sales associates for maximum performance.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
Sales Manager
Advanced Wireless PCS
10.2015 - 12.2016
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Assistant Manager
DXL
05.2015 - 08.2015
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Assistant Manager
Sprint
11.2013 - 01.2015
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Consumer/Small Business Consultant
Verizon Wireless
01.2011 - 07.2013
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Worked closely with the support team to address any technical issues or questions from clients quickly and efficiently.
- Facilitated workshops on various wireless related solutions
Delivery Supervisor
Circuit City
01.2008 - 01.2009
- Coordinated consistent on-time deliveries of damage-free goods.
- Directly interacted with customers to deliver consumer electronics to their homes and businesses.
- Optimized vehicle maintenance schedules to ensure minimal downtime and increased reliability.
- Enhanced customer satisfaction with timely communication and proactive issue resolution.
- Increased delivery efficiency by streamlining route planning and prioritizing customer needs.
Education
High School Diploma -
Delta College
Bay City, MISkills
- Technical Competency
- Prop Management
- Safety Code
- Physical Strength
- Adaptability under pressure
- Attention to detail
- Time management
Timeline
Stagehand
Tactical Production
03.2023 - Current
2nd Assistant Manager
Kay Jewelers Outlet
01.2022 - 03.2023
Store Manager
T-Mobile
01.2020 - 01.2022
Jewelry Consultant
Kay Jewelers
07.2018 - 01.2020
Senior Sales Associate
Sprint
12.2016 - 01.2020
Sales Manager
Advanced Wireless PCS
10.2015 - 12.2016
Assistant Manager
DXL
05.2015 - 08.2015
Assistant Manager
Sprint
11.2013 - 01.2015
Consumer/Small Business Consultant
Verizon Wireless
01.2011 - 07.2013
Delivery Supervisor
Circuit City
01.2008 - 01.2009
High School Diploma -
Delta College
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