Summary
Overview
Work History
Education
Skills
Timeline
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Jade Bangel

West Seneca,NY

Summary

Passionate cook with a year of fast-paced kitchen experience, demonstrating strong attention to detail, and a commitment to maintaining high standards of cleanliness. Skilled in time management and working effectively under pressure. Looking to apply my dedication and work ethic to a new role in the workforce.

Overview

4
4
years of professional experience

Work History

Cook

The Courtyards Adult Care
Hamburg, NY
01.2023 - 02.2024
  • Season and prepare meals, including entrees, soups, salads, and desserts, as well as providing drinks to residents.
  • Cook order according to food health and safety standards.
  • Storing excess food at correct temperature in order to avoid spoilage.
  • Daily temperature logs including cooler/ freezer along with temping meals before service.
  • Ensuring that food portions and food presentation meet company standards on proper timing.
  • Maintaining the kitchen clean, organized, and restocked with supplies as needed.
  • Assist and ensures all products are being properly rotated, wrapped, labeled, and dated.
  • Return all soiled utensils and equipment to proper areas.
  • Monitoring and assisting other cooks in preparing food as well as helping other team members when needed.

Public Attendant

Canalside
Buffalo, NY
05.2022 - 12.2022
  • Greet visitors and provided information regarding services, activities, and facilities.
  • Provided customer service to individuals in need of assistance or answers to questions.
  • Maintained cleanliness of public spaces by sweeping floors, wiping down surfaces, emptying trash receptacles and restocking supplies when necessary.
  • Transport and abundance of beverages and food to the proper locations.
  • Assisted with the setup and tear downs of special events such as concerts, festivals, and other gatherings.
  • Handled customer complaints in a professional manner while striving to resolve issues quickly.
  • Scan tickets of all guests as they enter the event to accurately track event attendance.
  • Processing payments for customers, handling cash and card transactions, as well as providing excellent customer service.
  • Served snacks and beverages at special events in accordance with health guidelines.

Hostess/Assistant

Black Water Tavern
Alden, NY
01.2022 - 04.2022
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Ensured compliance with health and safety regulations at all times.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Resolved any customer complaints or issues quickly and professionally.
  • Assisted servers in bussing tables when needed during busy periods.
  • Maintain a clean kitchen, properly wash and sort soiled dishes, along with helping prep food as needed.

Package Handler

FedEx
Hamburg, NY
09.2021 - 12.2021
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallets.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Assisted in loading delivery trucks with prepared packages.
  • Ensure packages are out of the way of forklifts therefore packages do not get damaged.

Shift Manager

KFC
, NY
10.2019 - 09.2021
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Resolved conflicts between staff members in a professional manner.
  • Processed weekly payroll information using appropriate software applications.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Assigned tasks to employees and monitored productivity, performance and task completion.

Education

High School Diploma -

South Park High School
Buffalo, NY
06-2020

Skills

  • Leadership
  • Customer Service
  • Sanitization techniques
  • Cleaning and organization
  • Active listening
  • Communication
  • Health and Safety Regulations
  • Professional Appearance
  • Food Preparation
  • Complaint Handling

Timeline

Cook

The Courtyards Adult Care
01.2023 - 02.2024

Public Attendant

Canalside
05.2022 - 12.2022

Hostess/Assistant

Black Water Tavern
01.2022 - 04.2022

Package Handler

FedEx
09.2021 - 12.2021

Shift Manager

KFC
10.2019 - 09.2021

High School Diploma -

South Park High School

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Jade Bangel