Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jade Beard

Union,CA

Summary

Proven Medical Assistant with a track record of enhancing patient care at Fremont Primary Care. Leveraged HIPAA compliance and exceptional customer service to improve patient experiences. Demonstrated professionalism by efficiently managing healthcare processes, contributing to a significant increase in patient satisfaction. Skilled in EMR/EHR and fostering trust through effective communication.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

Fremont Primary Care
11.2023 - Current
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Prepared lab specimens for diagnostic evaluation.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Front Desk Agent

Westin Hotel
06.2022 - 11.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collected room deposits, fees, and payments.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.

Education

No Degree - Medical Assisting

Job Training
Menlo Park, CA
09.2023

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • EMR / EHR
  • Patient-focused care
  • Reliable team player
  • CPR
  • Immunization Administration
  • Specimens collection and processing
  • Professionalism and Ethics

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Certified Medical Assistant (CMA) - Job Training Medical Assistant Certification.

Timeline

Medical Assistant

Fremont Primary Care
11.2023 - Current

Front Desk Agent

Westin Hotel
06.2022 - 11.2023

No Degree - Medical Assisting

Job Training

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Jade Beard