Jade Beaudoin
Buena Park,CA
Summary
Dynamic and detail-oriented professional with extensive experience at Surgical Care Affiliates Inc. Skilled in medical records management, HIPAA compliance, and patient communication. Highly organized with a proven track record of enhancing operational efficiency and ensuring accurate documentation. Adept at front desk operations and customer-facing roles, with strong multitasking abilities and excellent communication skills. Experienced in handling sensitive information while fostering positive relationships with clients, healthcare providers, and team members to support diverse business needs.
Overview
7
7
years of professional experience
Work History
Medical Records Clerk
Surgical Care Affiliates Inc.
08.2018 - Current
- Processed and organized daily surgical charts, including stapling operative and pathology reports to appropriate documentation.
- Reviewed emails, phone messages, and faxes to fulfill patient, lab, and provider record requests.
- Managed and fulfilled external medical records requests from organizations such as Datafied, Datavant, Cotiviti, and state agencies.
- Pulled and prepped return and next-day charts for physicians, anesthesiologists, and peer review (DON) purposes.
- Audited, scanned, and filed completed charts while ensuring time entries and documentation were accurate.
- Handled DON chart requests, coordinating with hospitals and clinics to obtain post-operative records.
- Edited operative reports as needed and resubmitted corrected versions into electronic systems.
- Managed communications with external offices via email and phone, ensuring timely release of requested information.
- Maintained organized systems for scanning, sorting, and securely filing charts and sensitive documentation.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
Receptionist
Surgical Care Affiliates Inc.
08.2018 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered and directed multi-line telephone calls, scheduled appointments, and welcomed patients and visitors professionally.
- Screened visitors and verified credentials to maintain a secure environment.
- Prepared and filed reports, documents, and internal correspondence for staff and management.
- Organized daily, weekly, and monthly calendars for executives and coordinated meeting logistics.
- Maintained clean and organized reception area, supporting a professional and welcoming atmosphere.
- Managed office supplies, tracked inventory, and ensured timely reordering of stock.
- Assisted clients with inquiries and directed them to the appropriate departments or personnel.
- Handled incoming and outgoing mail and packages efficiently.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
Beauty Advisor
Ulta Beauty Inc.
12.2021 - 03.2022
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Provided personalized skincare and makeup consultations to customers, recommending products tailored to individual needs and skin types.
- Applied makeup for day-to-day and special event looks, demonstrating proper techniques to clients.
- Maintained clean, sanitary, and organized work and display areas to ensure a positive customer experience.
- Managed inventory by unloading and organizing supplies to maximize team efficiency.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Consistently surpassed sales goals by identifying upselling opportunities and fostering client relationships.
- Stayed informed on current beauty trends and product knowledge to increase professional value and meet diverse client needs.
Education
La Serna High School
Whittier, CASkills
- Medical Records Management
- HIPAA Compliance
- Multi-Line Phone Systems
- Chart Auditing & Filing
- Electronic Medical Records (EMR)
- Patient Communication
- Scheduling & Calendar Management
- Document Preparation & Scanning
- Office Administration
- Data Entry & Time Tracking
- Customer Service
- Retail Sales & Upselling
- Makeup Application & Skincare Consultation
- Inventory Management
- Fax, Email, and Mail Handling
- File organization
Timeline
Beauty Advisor
Ulta Beauty Inc.
12.2021 - 03.2022
Medical Records Clerk
Surgical Care Affiliates Inc.
08.2018 - Current
Receptionist
Surgical Care Affiliates Inc.
08.2018 - 04.2024
La Serna High School
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