Jade Bernardi
Charlotte,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Drain Technician
Morris-Jenkins
Charlotte, NC
02.2023 - Current
- Visited residential and customers to perform routine maintenance duties on septic systems.
- Streamlined work processes by consistently maintaining an organized inventory of tools and equipment.
- Improved customer satisfaction by promptly and efficiently addressing drain issues.
- Monitored parts and equipment use during service calls and noted any particular piping or mechanical issues.
Area Sales Manager
Dillard's
Charlotte, NC
10.2021 - 12.2022
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
Dock Manager
Dillard's
Charlotte, NC
03.2019 - 10.2021
- Enhanced dock efficiency by streamlining processes and implementing new procedures.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Established policies for efficient waste management that contributed towards a more eco-friendly working environment at the dock facility.
- Integrated warehouse operations with existing and new business processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
M.Ed. Counseling And Development - Clinical Mental Health Counseling
Winthrop University
Rock Hill, SC05.2018
B.A. - Elementary Education
University of South Carolina
Columbia, SC05.2015
Skills
- Hazmat Trained
- PPE Trained
- Team Player
- Detail Oriented
- Strong Communication Skills
- Time Management Skills
Timeline
Drain Technician
Morris-Jenkins
02.2023 - Current
Area Sales Manager
Dillard's
10.2021 - 12.2022
Dock Manager
Dillard's
03.2019 - 10.2021
M.Ed. Counseling And Development - Clinical Mental Health Counseling
Winthrop University
B.A. - Elementary Education
University of South Carolina