JADE BONICA
Fort Myers,FL
Summary
Results-driven customer service professional with expertise in sales and promotion strategies, recognized for enhancing team performance through effective training of junior employees. Consistently achieves sales targets while fostering a collaborative environment that maximizes productivity.
Overview
5
5
years of professional experience
Work History
Cashier & Food Service Associate
RaceTrac
03.2024 - 04.2024
- Served as a cashier while handling food preparation and display setup in the kitchen and at the front of the store
- Delivered exceptional service to customers at the register while maintaining an attractive presentation of food items to enhance the overall customer experience
Package Handler
UPS
07.2023 - 12.2023
- Unloaded postal bags and sorted packages by color to facilitate efficient distribution
- Organized and unloaded packages, ensuring correct allocation to delivery routes
- Contributed to UPS's streamlined logistics operations through attention to detail and teamwork
Logistics Associate
Amazon
06.2022 - 07.2023
- Handled loading and unloading of trucks, organizing packages for efficient distribution and smooth logistics operations
- Managed package spots by effectively closing out and opening new ones as needed, optimizing workflow
- Addressed labeling errors promptly by relabeling or generating new labels, contributing to shipment accuracy and efficiency
Cashier
Home Depot
08.2020 - 03.2022
- Oversaw self-checkout stations, providing proactive assistance to customers needing support for a seamless checkout experience
- Efficiently processed transactions at both main register and garden section, maintaining high standards of service
- Promoted Home Depot credit card acquisitions, striving to maximize enrollments through excellent customer interaction
- Performed cleaning and maintenance duties during closing shifts, ensuring store cleanliness and organization
Cashier
Home Goods
10.2019 - 05.2020
- Efficiently processed customer transactions, ensuring accuracy and providing friendly service to enhance the shopping experience
- Managed over-the-phone orders with attentiveness, addressing inquiries and fulfilling requests promptly
- Enhanced store visual appeal by decorating displays and maintaining organized product arrangements, contributing to an inviting shopping environment
Education
Florida South-western State College -
Florida South-western State College
12.2024
High School -
Dunbar High School
01.2019
Skills
- Customer Service Excellence
- Cash Handling & Transaction Processing
- Food Preparation & Presentation
- Visual Merchandising
- Logistics & Package Management
- Safety Compliance & Risk Management
- Strong Communication Skills
- Team Collaboration
Timeline
Cashier & Food Service Associate
RaceTrac
03.2024 - 04.2024
Package Handler
UPS
07.2023 - 12.2023
Logistics Associate
Amazon
06.2022 - 07.2023
Cashier
Home Depot
08.2020 - 03.2022
Cashier
Home Goods
10.2019 - 05.2020
Florida South-western State College -
Florida South-western State College
High School -
Dunbar High School
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