JADE BRIGGS
Nashville,TN
Summary
Dynamic People & Culture Generalist with a proven track record at BeatBox Beverages, excelling in HRIS management and employee engagement. Spearheaded onboarding initiatives that enhanced employee experience and compliance tracking, driving a 40% increase in satisfaction. Adept at strategic management and fostering a culture of inclusivity and recognition.
Overview
11
11
years of professional experience
Work History
People & Culture Generalist
BeatBox Beverages
Remote , Remote
12.2024 - Current
- HRIS Maintenance: Maintain accurate and current employee data in the HRIS, including hires, terminations, and internal movements.
- Process Automation:Identify opportunities to automate and streamline People Experience administrative workflows to improve efficiency.
- Employee Inquiries: Serve as the primary escalation point for day-to-day employee questions regarding benefits, policies, and general HR support.
- Onboarding & Offboarding: Lead new hire orientation and coordinate all cross-functional setup activities (IT, payroll, background checks). Send new hire check-in surveys and summarize insights. Conduct exit interviews and manage the full offboarding process in partnership with payroll and IT. Prepare, distribute, and file all required employee documentation.
- Unemployment Claims & Employment Verifications: Process unemployment claim notices and communicate with agencies as needed. Complete employment verification requests accurately and in a timely manner.
- Employee Announcements & Culture Awards: Coordinate celebratory announcements across Slack and email channels. Manage logistics for quarterly culture awards.
- Administrative, Compliance & Audit Support: Prepare documentation for internal and external audits. Manage routine HR forms, records, and filing processes. Support compliance initiatives and ensure adherence to federal and state labor laws. Track documentation, training completions, and compliance deadlines.
Educator/Guest Experience Lead
lululemon athletica
Atlanta, GA
05.2023 - 12.2024
- Leadership: Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences
- Product Education: Provide education on all products and unique properties to all guests, ambassadors, and stakeholders
- Store Operations: Perform all necessary functions of business from cash management, refill, and OMNI fulfilment. Create an inclusive and welcoming environment. Promote diversity of perspectives to create a supportive, productive, and enjoyable experience for all participants
Culture Manager
Hoplark
Boulder, CO
05.2022 - 04.2023
- Culture Strategy: Crafted annual culture calendar to drive intentional monthly programming aligned with core values including Black History, Women's History, Mental Health Awareness, Pride, and more
- Employee Experience: Led strategy and implementation of employee-centric experiences including company-wide gatherings, team recognition programs, and bi-weekly all hands
- Onboarding: Developed onsite onboarding week for remote & onsite new hires. Facilitated cross-functional integration program for new hires to explore each business unit. Designed onboarding collateral for purpose/vision/values. Coordinated travel and logistics for all new hire cohorts
- Talent Acquisition: Conducted Culture interviews for all non-exempt candidates. Devised working interview framework to enable exposure to key organizational leaders and overview of position responsibilities
- ERG Leadership: Spearheaded, executed, and moderated all ERG initiatives creating a positive and inclusive environment to provide a sense of belonging
- Employee Feedback: Created stay interview framework to develop retention strategies for non-exempt & exempt employees. Partnered with leadership to deploy Employee Net Promoter Score (eNPS) and managed data collection and tracking. Managed offboarding processes including exit interviews feedback
Leadership & Diversity Fellow
Orpheus Brewing Company
Atlanta, GA
09.2020 - 01.2022
- Brewery Leadership: Developed leadership proficiency markers for internal operations, encompassing business management to liquid production. Collaborated directly with the proprietor and departmental heads, including sales, marketing, and operations
- DEI: Pioneered initiatives for diversity and inclusion by instituting internal communication systems. Formulated and nurtured engagement strategies related to branding, contributing significantly to the fortification of organizational culture and community development
- Project Management: Served as project manager for brewery renovation, with responsibilities including managing architectural and city approval processes, securing financing, and overseeing installation phase
Taproom Manager
Monday Night Brewing
Atlanta, GA
05.2017 - 08.2020
- Brewery Operations: Launched second company location as first female manager. Directed and oversaw the supervision, planning, control, and coordination of all taproom activities and personnel. Orchestrated and executed special events, managed entertainment bookings, and strategically marketed various events and functions
- Employee Experience: Developed innovative, cost-effective incentives and morale-boosting programs, resulting in 40% increase in employee satisfaction and overall productivity
- Employee Relations: Drove operational success through strategic management of recruiting and staffing processes, training programs, and compliance to regulatory requirements. Played key role in enhancing organizational policies and documentation across databases. Spearheaded the implementation of employee development and engagement programs
- Event Management: Lead and managed a variety of events including weddings, receptions, community events, and anniversary celebrations
Front Office Manager
Velocity Sports Performance
Atlanta, GA
05.2015 - 05.2017
- Management: Implemented communication strategies and programs that elevated brand image to internal and external stakeholders. Oversaw internal communications and marketing efforts; monitored ROI and KPI through strategic resource allocation. Crafted essential communications policies, protocols, and guidelines
- Operations: Managed HRIS system and assisted employees at all levels with work related issues including FMLA, workers' compensation, benefits, career development and employee relations issues
- Marketing: Authored press releases across various mediums (print, online, and email). Spearheaded the conceptualization and delivery of integrated marketing campaigns, ensuring a cohesive brand voice across all consumer touchpoints
Education
BS - Psychology
Georgia State University
Atlanta, GA01.2011
Skills
- HRIS Management
- Onboarding & Offboarding
- Employee Experience
- Strategic Management
- Employee Engagement
- Compliance tracking
Websites
Timeline
People & Culture Generalist
BeatBox Beverages
12.2024 - Current
Educator/Guest Experience Lead
lululemon athletica
05.2023 - 12.2024
Culture Manager
Hoplark
05.2022 - 04.2023
Leadership & Diversity Fellow
Orpheus Brewing Company
09.2020 - 01.2022
Taproom Manager
Monday Night Brewing
05.2017 - 08.2020
Front Office Manager
Velocity Sports Performance
05.2015 - 05.2017
BS - Psychology
Georgia State University