Banking
Jade Brown
Senior Personal Banker
Jacksonville,AR
Summary
Industrious Personal Banker eager to fulfill challenging role within client-focused team. Strong foundation of building excellent client rapport to foster satisfaction and loyalty. Diverse skill set that includes cash handling knowledge and expansive experience in loans. Well-versed in handling a high volume of cash on a daily basis in caring bank settings. Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations. Looking for a new position with room for advancement where sales abilities and a results-oriented nature will be highly valued.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Senior Personal Banker
First Convenience Bank
Jacksonville, AR
10.2021 - 05.2022
- Promoted financial products by maintaining excellent service offering knowledge.
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Counted, verified and handled bank deposits and armored car transactions.
- Received loan and utility payments, sending funds to correct destinations.
- Executed wire transfers, stop payments and account transfers.
- Maintained friendly and professional customer interactions.
- Established rapport with new clients to increase satisfaction and loyalty.
Cashier
JD Crawfish
Conyers, GA
12.2016 - 10.2021
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reviewed new promotions and monitored price changes.
- Created price tags and merchandise signs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
High School Diploma -
Covington Academy
Covington, GA 12.2018 - 12.2019
It - Computer
Merit America
Texas City, TX 05.2020 - 12.2020
Skills
Financial product knowledge
Relationship building and management
Sales expertise
Sales strategy
Loan application expertise
Loans
Cash Handling
Accomplishments
I worked in bank for seven month and got promoted in three months of being their to senior personal banker. In my short time there i have funded a auto loan and opened two business accounts
Timeline
Senior Personal Banker
First Convenience Bank
10.2021 - 05.2022
It - Computer
Merit America
05.2020 - 12.2020
High School Diploma -
Covington Academy
12.2018 - 12.2019
Cashier
JD Crawfish
12.2016 - 10.2021
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