Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

Jade Brown

Senior Personal Banker
Jacksonville,AR

Summary

Industrious Personal Banker eager to fulfill challenging role within client-focused team. Strong foundation of building excellent client rapport to foster satisfaction and loyalty. Diverse skill set that includes cash handling knowledge and expansive experience in loans. Well-versed in handling a high volume of cash on a daily basis in caring bank settings. Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations. Looking for a new position with room for advancement where sales abilities and a results-oriented nature will be highly valued.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Senior Personal Banker

First Convenience Bank
Jacksonville, AR
10.2021 - 05.2022
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Received loan and utility payments, sending funds to correct destinations.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained friendly and professional customer interactions.
  • Established rapport with new clients to increase satisfaction and loyalty.

Cashier

JD Crawfish
Conyers, GA
12.2016 - 10.2021
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reviewed new promotions and monitored price changes.
  • Created price tags and merchandise signs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

High School Diploma -

Covington Academy
Covington, GA
12.2018 - 12.2019

It - Computer

Merit America
Texas City, TX
05.2020 - 12.2020

Skills

Banking

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Accomplishments

I worked in bank for seven month and got promoted in three months of being their to senior personal banker. In my short time there i have funded a auto loan and opened two business accounts

Timeline

Senior Personal Banker

First Convenience Bank
10.2021 - 05.2022

It - Computer

Merit America
05.2020 - 12.2020

High School Diploma -

Covington Academy
12.2018 - 12.2019

Cashier

JD Crawfish
12.2016 - 10.2021
Jade BrownSenior Personal Banker