Summary
Overview
Work History
Education
Skills
Education and Training
Personal Information
Timeline
Generic

Jade Brown

Palm Springs,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Strong work ethic, adaptability, and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Service Appointment Coordinator

Mullinax Ford West Palm
North Palm Beach, Florida
09.2024 - 08.2025
  • provide critical client support.
  • handle complex problem-solving and negotiations daily.
  • Utilized computer technology to handle high call volumes.
  • Assisted customers in navigating website to locate desired products and services.
  • Followed up on customer inquiries not immediately resolved.
  • Greeted customers warmly and ascertain problem or reason for calling.
  • Maintained records of customer interactions and transactions, recording details of inquiries, comments and complaints.
  • Remotely / Work from home position with phone

Front desk /Customer Service Representative

Atlantis Pharmacy
Lake Worth, Fl
01.2023 - 08.2024
  • Assisted customers with the check-in and check-out process, and answered questions about pharmaceutical services and amenities.
  • Resolved customer complaints quickly and professionally while ensuring satisfaction was achieved.
  • Responded to customer queries in person, over the phone, or via email in a timely manner.
  • Ensured all customer service standards were met while maintaining a positive attitude at all times.

Education

Associate of Science - Nursing

Palm Beach State College
Lake Worth, FL
01-2035

High School Diploma -

Forest Hill Community High School
Lake Worth, FL
05-2023

Skills

  • Microsoft Office, Google Workspace, Zoom, Trello (technical)
  • Time management, customer service, write communication (professional)
  • self-motivation
  • Problem-solving and adaptability

Education and Training

other,other

Personal Information

Timeline

Service Appointment Coordinator

Mullinax Ford West Palm
09.2024 - 08.2025

Front desk /Customer Service Representative

Atlantis Pharmacy
01.2023 - 08.2024

Associate of Science - Nursing

Palm Beach State College

High School Diploma -

Forest Hill Community High School

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