Jade Campbell
Forney
Summary
In my current role as an Amazon Associate, I have developed a strong understanding of both Inbound and Outbound Dock operations, including the receiving and shipping processes involving vendor products. I possess hands-on experience in picking, stowing, receiving, and problem-solving, ensuring smooth and efficient workflows across multiple functions.
As a Learning Ambassador, I provide direct support to both associates and Process Assistants by fostering employee engagement, maintaining positive morale, and motivating team members through effective leadership. I also assist with the freight check-in process and help resolve job-related concerns, contributing to a collaborative and productive work environment.
Overview
4
4
years of professional experience
Work History
Learning Ambassador
Amazon FTW8
03.2022 - 02.2023
- Facilitated onboarding for all new hires, from Tier 1 associates to management, ensuring comprehensive understanding of site protocols and safety policies.
- Promoted company culture and benefits, educating peers to enhance engagement and retention.
- Resolved operational issues by leveraging strong analytical and interpersonal skills to identify root causes and implement effective solutions.
- Monitored and assessed individual performance, using formative evaluations to help team members quickly identify and address areas for improvement.
FC Associate Tier 1
Amazon FTW8
05.2021 - 02.2022
- Stow: Utilized handheld scanners to accurately scan and place products into designated QR-coded bin locations, ensuring efficient inventory organization.
- Inbound Dock: Managed and monitored the receipt and staging of incoming merchandise, verifying product accuracy and maintaining flow of goods within the warehouse.
- Outbound: Assembled and secured pallets for shipment, constructed trailer walls, and scanned/staged totes according to destination requirements for timely outbound processing.
- Pick: Located and retrieved products from storage bins using handheld scanners, accurately fulfilling orders and organizing items in designated cages for dispatch.
- TDR (Trailer Dock Release): Oversaw the safe opening and closing of trailer doors on the dock, ensuring compliance with loading/unloading protocols and dock safety standards.
Team Leader
Buc-ees Gas Station
07.2020 - 05.2021
- Assessed team strengths and areas for improvement to enhance overall performance and productivity.
- Set clear team objectives and regularly evaluated progress to ensure alignment with organizational goals.
- Coordinated and led team initiatives, fostering collaboration and accountability.
- Supported operations across multiple food departments, demonstrating flexibility and cross-functional expertise.
Transportation Associate
Amazon
05.2023 - 03.2024
- Maintained compliance with environmental regulations, implementing eco-conscious transportation practices that reduced the organization’s carbon footprint.
- Improved delivery efficiency by optimizing transportation routes and schedules, resulting in enhanced on-time performance.
- Fostered team collaboration by consistently coordinating with fellow Transportation Associates and management to meet operational goals.
- Streamlined logistics operations through strategic route planning and clear communication among drivers, dispatchers, and warehouse personnel.
Education
High School Diploma -
Dr. Ralph H. Poteet High School
Mesquite, TX05.2018
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experienced with Google Workspace (Docs, Sheets, Slides, Drive)
- Skilled in training and onboarding new hires, fostering confident and capable team members
- Strong problem-solving abilities, with a focus on efficient and practical resolutions
Activities
- Certified on the Stand-Up ForkLift
- Tugger
- Order Picker
- Apart of the L-Pack Committee with Loss Prevention.
Timeline
Transportation Associate
Amazon
05.2023 - 03.2024
Learning Ambassador
Amazon FTW8
03.2022 - 02.2023
FC Associate Tier 1
Amazon FTW8
05.2021 - 02.2022
Team Leader
Buc-ees Gas Station
07.2020 - 05.2021
High School Diploma -
Dr. Ralph H. Poteet High School
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