Jade Capulong
Saint Marys,United States
Summary
Welcoming Hair Designer provides customers with exceptional service resulting in excellent customer retention. Skilled at resolving customer complaints and promoting products and services. Diligent about keeping records accurate and schedules organized. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hair Designer
Mane Cutters
Saint Marys, United States
05.2022 - Current
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Answer clients' questions, and provide information for services and treatments
- Proficient in various cutting techniques for men, women, and children
- Knowledgeable in performing chemical treatments such as perms and relaxers
- Organize receipts/purchases for Salon staff
- Excellent communication skills to understand client needs and preferences
- Able to provide personalized recommendations and consultations
- Adherence to all sanitation and sterilization standards to ensure a clean and safe environment
- Knowledge of proper handling and disposal of chemicals and tools
- Utilize proper PPE and dispose of hazmat
- Able to recommend and sell products to clients
- Keep stock of consumables and order replacements
- Efficient in managing appointment schedules to minimize wait times and maximize productivity
- Able to multitask and handle multiple clients simultaneously
- Work effectively with other stylists and salon staff to create a cohesive and supportive team environment
- Participate in ongoing training and development to stay current with industry trends
- Licensed Hair Designer in the State of Georgia
Cashier
Publix
Saint Marys, United States
08.2020 - 08.2021
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Stock shelves, and mark prices on shelves and items
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
- Supervise others and provide on-the-job training
- Offer customers carry-out service at the completion of transactions
- Weigh items sold by weight to determine prices
- Issue trading stamps, and redeem food stamps and coupons
Cashier
Winn Dixie
Saint Marys, United States
12.2019 - 08.2020
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Stock shelves, and mark prices on shelves and items
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
- Supervise others and provide on-the-job training
- Offer customers carry-out service at the completion of transactions
- Weigh items sold by weight to determine prices
- Issue trading stamps, and redeem food stamps and coupons
Education
High school diploma or equivalent -
Camden County High School
Kingsland, GA, United States07.2020
Skills
- Client Support
- Creative hair styling
- Client consultation
- Appointment scheduling
- Health and safety
- Sanitation practices
- Team collaboration
- Inventory control
- Dependability and reliability
- Time management skills
- Reliability and punctuality
- Empathy and patience
- Written and verbal communication
- Order taking
- Clear communication
- Customer service excellence
- Conflict resolution
- Customer assistance
- Social media promotion
Certification
- Hair Designer Issued 11/05/2024
References
References available upon request.
Timeline
Hair Designer
Mane Cutters
05.2022 - Current
Cashier
Publix
08.2020 - 08.2021
Cashier
Winn Dixie
12.2019 - 08.2020
High school diploma or equivalent -
Camden County High School