JADE CARTER
Brooklyn,New York
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Office Coordinator
Memorial Sloan Kettering
02.2022 - Current
- Interacts with patients by phone, email, or in-person to provide information.
- Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Collaboratively working with team members to maintain smooth operations and team readiness for unexpected demands.
- Delegate tasks to administrative staff, increasing office productivity and streamlining company operations.
- Schedule appointments, testing and register patients.
Discharge Planner
Bronx Doc Medical
08.2020 - 02.2022
- Utilized resources effectively to ensure a timely discharge to the appropriate level of care
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Maintained familiarity with laws, regulations, and interpretations pertinent to discharge planning
- Responsible for updating and getting approval by the doctors on all disciplines and the discharge plan to ensure safety when patients return home
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
- Facilitated timely referrals to alternate levels of care and assisted family or guardian with completion of applications.
Patient Care Assistant
Health
01.2020 - 04.2020
- Arranged for medical services, health screening, and mental health assessment of undocumented youth
- Assisted potential sponsors with completion of family reunification packets and refer them to fingerprinting
- Monitored and reported the activities of youth in a twenty-four (24) hour facility
- Documented and report all major and minor incidents in accordance with agency policies and procedures.
INTERNSHIP Payroll Clerk
Hebrew Home
09.2019 - 01.2020
- Updated employee files based on current employment status
- Scanned, copied, and faxed documents as needed
- Uploaded applications and medical forms for volunteers for the center
- Conducted visits with residents and assisted with transport throughout the facility.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Family Worker Per
Diem | Good Shepherds Services
01.2019 - 12.2019
- Created linkages to important community resources and assist families in accessing these services such as medical and mental healthcare, housing, childcare, and public benefits
- Kept case records up to date within agency standards and complete all necessary
- ACS/Agency documentation including FASPs and Progress notes
- Participated in Family Team Conferences, including but not limited to the placement preservation, reunification/discharge, goal changes and permanency planning conferences.
Group Team Leader
Children’s Aid Society
04.2014 - 03.2016
- Implemented youth-centered activities including Girls and Boys clubs and assists with the implementation of activities led by professional facilitators, consultants, and program partners
- Supervised the safety and engagement of program participants
- Served as a positive role model to the school population and uphold professionalism at all times.
Education
B.S - Business Administration, Health Management
College of Mount Saint Vincent
High School Diploma - undefined
High School of International Studies
Skills
- Computer Skills: Proficient in
- Microsoft word
- Office, Power Point, and usage of the
- Internet
- Relevant Skills: Knowledgeable of
- Connections, PROMIS, Care
- Management, Discharge Planning &
- Case Management
Timeline
Office Coordinator
Memorial Sloan Kettering
02.2022 - Current
Discharge Planner
Bronx Doc Medical
08.2020 - 02.2022
Patient Care Assistant
Health
01.2020 - 04.2020
INTERNSHIP Payroll Clerk
Hebrew Home
09.2019 - 01.2020
Family Worker Per
Diem | Good Shepherds Services
01.2019 - 12.2019
Group Team Leader
Children’s Aid Society
04.2014 - 03.2016
B.S - Business Administration, Health Management
College of Mount Saint Vincent
High School Diploma - undefined
High School of International Studies
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