Jade Celaya
Tucson ,AZ
Summary
Dynamic and empathetic professional with a proven track record at Ballet Rincon, enhancing office efficiency and fostering positive learning environments. Excelled in patient communication and data recording accuracy, significantly contributing to improved outcomes and customer satisfaction. Skilled in time management and pediatric audiology, demonstrating a dedicated commitment to excellence and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Assistant and Preschool Ballet Assistant
Ballet Rincon
11.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Provided constructive criticism during rehearsals, enabling dancers to refine their performance techniques before public performances or competitions.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
- Organized successful recitals showcasing students'' progress and talents, generating increased enrollment numbers in subsequent semesters.
- Established strong relationships with parents, communicating regularly about their child''s progress and ways to support their continued growth outside of class.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Developed strong rapport with students by taking a genuine interest in their personal lives, providing emotional support when needed.
- Promoted a positive learning environment by encouraging open communication, collaboration, and creativity among students.
- Collaborated with other dance instructors to develop cohesive curriculum plans, ensuring consistency across all classes.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Adhered to studio guidelines and legal requirements.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Newborn Hearing Screener
Tucson Medical Center
01.2022 - 12.2023
- Gained work experience in the post labor unit, NICU unit and Pediatric unit.
- Promoted a positive environment during screenings by demonstrating patience, empathy, and professionalism while interacting with infants and their families.
- Reduced false-positive rates by consistently calibrating equipment and staying up-to-date on best practices in newborn hearing screenings.
- Provided support to audiologists during diagnostic audiology appointments when necessary, ensuring comprehensive care for affected infants.
- Implemented quality control measures to ensure accuracy in test results, contributing to improved outcomes for infants diagnosed with hearing loss.
- Collaborated with audiologists for follow-up evaluations when necessary, ensuring optimal care for infants with potential hearing issues.
- Assisted in maintaining supplies and equipment inventory within the department, ensuring that all necessary materials were available for efficient operation.
- Coordinated with nursing staff to arrange a timely screening for each newborn, minimizing disruptions to the daily workflow of the hospital unit.
- Participated in ongoing professional development opportunities related to pediatric audiology, keeping current on advancements in the field that could benefit patients under my care.
- Adhered to strict infection control protocols during screenings, ensuring the safety and well-being of all infants under my care.
- Played a key role in updating hospital policies related to newborn hearing screenings, incorporating new research findings and best practices as needed.
- Maintained accurate records of all newborns screened, ensuring compliance with state regulations and hospital policies.
- Educated parents about the importance of early detection and intervention for hearing loss in infants, promoting a proactive approach to child development.
- Supported parents in navigating the referral process for further evaluation when necessary, providing guidance and resources to facilitate seamless transitions of care.
- Enhanced parent satisfaction through timely communication of test results and providing clear explanations of next steps.
- Collaborated with primary care physicians and otolaryngologists to initiate mutually beneficial referral programs.
- Used medical computer-based patient record system to input daily statistics and place orders.
Cashier
Target
09.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
No Degree - Nursing Major, First Semester Current-
Pima Community College
Tucson, AZ05-2026
Skills
- Time management
- Positive attitude
- Dedicated team player
- Patient communication
- Data recording accuracy
- Medical terminology
- Newborn care
- Pediatric audiology
- Infection control adherence
- Audiology equipment proficiency
- Clinical documentation
- Maintaining patient records
Certification
- Basic Life Support (CPR and AED) Certified, American Heart Association, 2024, August.
Timeline
Office Assistant and Preschool Ballet Assistant
Ballet Rincon
11.2023 - Current
Newborn Hearing Screener
Tucson Medical Center
01.2022 - 12.2023
Cashier
Target
09.2020 - 02.2021
- Basic Life Support (CPR and AED) Certified, American Heart Association, 2024, August.
No Degree - Nursing Major, First Semester Current-
Pima Community College
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