Jade Curran
Clovis,NM
Summary
Skilled at multitasking with superior work ethic and good teamwork, problem-solving and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong critical thinking and organizational skills, coupled with a commitment to client advocacy, have consistently resulted in improved service delivery and positive outcomes in high-pressure environments. Consistently strives to learn new skills and improve the lives of others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Services Coordinator
MECA Therapies
2023.10 - 2024.01
- Maintained confidential records and documentation in MECA's MAPS database.
- Attended and participated staff meetings and training seminars.
- Worked with team to create Individualized Family Services Plan and completed M-CHAT assessments with clients and their families.
- Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
- Participated in off-site and on-site client events and activities.
- Promoted child safety and welfare by coordinating with interdisciplinary teams to address concerns effectively.
- Facilitated healthy family dynamics by providing ongoing support and guidance to parents and caregivers.
- Boosted family stability by offering referrals for housing assistance, food banks, or other necessities as needed.
Server
Buffalo Wild Wings
2023.05 - 2023.08
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Membership Services Assistant
University Of Michigan- Recreational Sports Dept.
2022.09 - 2023.04
- Enhanced member satisfaction by promptly addressing inquiries and resolving concerns.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Helped members navigate systems, pay for services and resolve different concerns.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
Server
Applebee's Neighborhood Bar & Grill
2022.05 - 2022.08
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Server, Busser, Dishwasher, Prep-Cook, Cashier
Augie's On The Bay
2019.06 - 2021.08
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Performed cash, card and check transactions to complete customer purchases.
- Conserved resources by utilizing proper portion control techniques during meal preparation.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Education
Bachelor of Arts - Psychology
University of Michigan - Ann Arbor
Ann Arbor, MI04.2023
High School Diploma -
Tawas Area High School
Tawas City, MI05.2019
Skills
- Team Collaboration
- Strong Multitasking
- Client Advocacy
- Multicultural Competence
- File Management
- Case Management
- CPR/ AED and First Aid Certified
- Critical Thinking
- Time Management
- Situational Awareness and Adaptation
- Strong Organization
- Calm and Professional Under Pressure
Certification
- CPR/AED and First Aid Certified
- Michigan Driver's License
- Professional CEUs:
- ECLN FIT Family Service Coordinator Training Pt 1
- ECLN FIT Family Service Coordinator Training Pt2
- FIT Part C Orientation
- FIT Child Development: Discovery, Unfoldment, Variations
- FIT Service Coordination Online Pt 1: Intake to IFSP
- FIT Service Coordination Online Pt 2: Transition
- FIT IFSP Module 1: The Routines Based Interview (RBT)
- FIT IFSP Module 2: Present Abilities, Strengths and Needs (PASN)
- FIT IFSP Module 3: Functional Outcomes and Strategies
- FIT Foundations of Relationship-Based Early Intervention
- FIT The Developmental Evaluation: Evaluation as Intervention
Timeline
Family Services Coordinator
MECA Therapies
2023.10 - 2024.01
Server
Buffalo Wild Wings
2023.05 - 2023.08
Membership Services Assistant
University Of Michigan- Recreational Sports Dept.
2022.09 - 2023.04
Server
Applebee's Neighborhood Bar & Grill
2022.05 - 2022.08
Server, Busser, Dishwasher, Prep-Cook, Cashier
Augie's On The Bay
2019.06 - 2021.08
Bachelor of Arts - Psychology
University of Michigan - Ann Arbor
High School Diploma -
Tawas Area High School
- CPR/AED and First Aid Certified
- Michigan Driver's License
- Professional CEUs:
- ECLN FIT Family Service Coordinator Training Pt 1
- ECLN FIT Family Service Coordinator Training Pt2
- FIT Part C Orientation
- FIT Child Development: Discovery, Unfoldment, Variations
- FIT Service Coordination Online Pt 1: Intake to IFSP
- FIT Service Coordination Online Pt 2: Transition
- FIT IFSP Module 1: The Routines Based Interview (RBT)
- FIT IFSP Module 2: Present Abilities, Strengths and Needs (PASN)
- FIT IFSP Module 3: Functional Outcomes and Strategies
- FIT Foundations of Relationship-Based Early Intervention
- FIT The Developmental Evaluation: Evaluation as Intervention
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