Jade Dehn
Niles
Summary
Developed strong leadership, organizational, and customer service skills in a fast-paced retail environment, seeking to transition into a new field. I demonstrate expertise in team management and operational efficiency, with focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in new and dynamic role. I am a high-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
14
14
years of professional experience
Work History
Traveling Store Manager
Maurice’s
08.2023 - Current
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Assisted in recruiting, hiring and training of team members.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Manger
Buckle
01.2017 - 08.2023
- I demonstrate an assertive approach to sales with a strong emphasis on building guest relationships and guest loyalty
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Utilized social media platforms effectively to promote brand messaging and attract new followers.
- Mentored junior team members to help them develop essential skills for success in their roles as Brand Representatives.
- Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
Owner
Jade Riley Photography
07.2011 - 07.2018
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Customized photography strategies based on intended use and client preferences.
Office Assistant
Adrian College
08.2016 - 05.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Worked with platforms such as LinkedIn, and Handshake
- Informed and supported business leaders through consistent communication and administrative support duties.
- Provided assistance in all phases of the career development process including self assessment, decision making, career planning, job search and grad school preparation
- Coordinated and scheduled meetings and appointments.
- Input data into spreadsheets and databases.
Asistant Manager
Maurices
06.2014 - 08.2016
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Manager
Images Ect.
08.2013 - 06.2014
- Ran Branch Area Career Center's t-shirt, screen printing, and embroidery business
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Business Management Degree
Adrian College
Adrian, MIGeneral Studies, Business Administration and Management
Glen Oaks Community College
Centreville, MI05.2016
Business Management And Marketing
Branch Area Career Center
Coldwater Skills
- Sales Expertise
- Team Leadership
- Business Administration
- Staff Management
- Customer Relationship Management
- Schedule Management
- Key Performance Indicators (KPIs)
- Customer Service
- New Hire Training
- Training and Development
- Creative visual storytelling
- Operations management
Awards
- Million dollar growth club
- District recruiting award
- District credit card award
- Team of the month 3 times
- Development of management for company
Timeline
Traveling Store Manager
Maurice’s
08.2023 - Current
Manger
Buckle
01.2017 - 08.2023
Office Assistant
Adrian College
08.2016 - 05.2017
Asistant Manager
Maurices
06.2014 - 08.2016
Manager
Images Ect.
08.2013 - 06.2014
Owner
Jade Riley Photography
07.2011 - 07.2018
Business Management Degree
Adrian College
General Studies, Business Administration and Management
Glen Oaks Community College
Business Management And Marketing
Branch Area Career Center
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