JADE D. PEREZ
Banana Republic
New York,NY
7
years of professional experience
Customer-oriented Brand Associate dedicated to boosting customer satisfaction and generating higher brand revenues. Accommodating and personable individual with 5 plus years of experience communicating information to customers about brand value, quality and style. Proficient in POS system operations paired with exceptional knowledge of current sales promotions.
Work History
Brand Associate
3 Months- Developed brand strategies to enhance customer engagement and loyalty.
- Analyzed market trends to inform product positioning and promotional efforts.
- Collaborated with cross-functional teams to execute marketing campaigns effectively.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Sales Associate
3 Years 7 Months- Tailored product advice and addressed customer inquiries to enhance shopping experience.
- Collaborate with team to enhance customer experience and foster loyalty.
- Cultivate a welcoming store atmosphere, improving customer satisfaction.
- Supported daily operations to streamline processes and drive sales growth.
- Cultivated welcoming store atmosphere to elevate customer satisfaction.
- Trained new sales associates on product knowledge, sales techniques, and store policies.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Front Desk Receptionist
3 Months- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointments and service requests for clients, optimizing scheduling efficiency.
- Maintained organized records of client interactions and transactions using dealership management software.
- Collected deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Sales Associate
2 Years 7 Months- Maintained constant presence on sales floor, proactively engaging and addressing customer needs.
- Successfully signed customers up for loyalty programs, boosting customer retention and expanding the store's marketing reach.
- Signed customers up for marketing lists and store credit cards while informing them of upcoming promotions and events.
- Maintain constant presence on sales floor and proactively engaged and addressed customer.
- Maintained a clean and organized environment throughout the store.
Education
Associate of Arts - Communications
- Related coursework towards Associates: Interpersonal Communications, International Communications
- Completed 42 Credits towards A.A. in Communications
Skills
Customer Experience
POS Systems
Cash handling
Sales support
Detail Orientation
Adaptability
Problem Solving
English (Expert)
Visual Merchandising
PROFESSIONAL DEVELOPMENT
- APPRENTICE
- Young Adult Opportunity Initiative Program
- Jun 2018 - Aug 2018
Timeline
Brand Associate
Banana Republic
05.2026 - 08.2026Read More
Sales Associate
J.Crew Women’s Collection
04.2022 - 11.2025Read More
Front Desk Receptionist
Lexus Of Manhattan
01.2022 - 04.2022Read More
Sales Associate
Ann Taylor
05.2019 - 12.2021Read More
Borough of Manhattan Community College
Associate of Arts from Communications
Read More