Jade Fernandez

Pharmacy Technician

Walmart

Port Saint Lucie, FL

02.2009 - Current

Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and health-related topics.
Assisted pharmacists in compounding sterile products according to state regulations.
Managed filing of prescriptions, both electronically and manually.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Verified accuracy of medication labels before they were dispensed to customers.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Received payment from customers and processed credit card transactions when necessary.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Restocked shelves with new supplies of medications as needed.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Organized work areas so that everything was easily accessible when needed.
Provided education materials about medications to patients upon request.
Assisted in training new employees on pharmacy procedures.
Monitored inventory levels of commonly used drugs and placed orders when necessary.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Interpreted and processed medication orders under supervision of pharmacist.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Prepared prescription transfers to other pharmacies.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Improved inventory management procedures to reduce overhead, backorders and overstock.
Flagged potential side effects and allergies to prescribed medications for patients.
Promoted supplement and nutritional products to maximize sales and customer wellness.
Answered telephones to respond to questions or requests.
Entered prescription information into computer databases.
Operated cash registers to accept payments from customers.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Received written prescription or refill requests, verifying information for completeness and accuracy.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Cleaned and maintained equipment or work areas according to prescribed methods.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Maintained proper storage and security conditions for drugs.
Prepared and processed medical insurance claim forms and records.
Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
Established or maintained medications and other patient profiles.
Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.