Summary
Overview
Work History
Education
Skills
Timeline
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Jade Foster

King George

Summary

Results-driven Senior Tactical Systems Technician with 8 years of Combat Systems expertise. Skilled in project scheduling, critical thinking, and leading cross-functional teams to optimize system performance. Recognized for improving operational integrity through effective troubleshooting and a commitment to continuous improvement. Adept at enhancing system efficiency and reliability with innovative, hands-on problem-solving solutions.

Overview

6
6
years of professional experience

Work History

Sr Tactical Systems Technician (Dayshift Lead)

Tatitlek Technologies
02.2021 - Current
  • Demonstrated expertise in Aegis and VTE baselines, including 3A, 5.3, BMD5.4.0, BMD5.4.1, 6.3, 7.2A, 7.2B, 8, 9C, TI-12H, and TI-16 loads.
  • Managed complex Aegis and VTE baselines to optimize system performance using Linux/Unix scripting. (Red Hat, Red Hawk, RHEL, Oracle Solaris, Ubuntu, basic UNIX, and CISCO)
  • Installed and deployed multiple software versions onto combat systems and peripherals requested by users.
  • Design, develop, and replicate complex storage array architectures to support performance, scalability, and redundancy requirements.
  • Orchestrated network setups on Link-16/Link-11/JRE Tech Refresh and legacy CDLMS, CEC, WASP for inter-facility testing.
  • Performing tasks as assigned, providing support for the facility users, troubleshooting, corrective and preventive maintenance, and documentation of work performed.
  • Utilized and maintained NGSC links to effectively connect multiple combat systems and baseline configurations.
  • Supervised multiple projects simultaneously by prioritizing tasks based on urgency and resource availability.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Monitored project progress against goals and adjusted schedule to adhere to timelines.
  • Collaborated with cross-functional teams to address project issues, troubleshoot, and mitigate associated risks.
  • Assisted users with inputting data extraction points, starting and extracting data using external hard drives, command lines over SFPT, and physical media such as flashcards and ODs.
  • Supported test users such as Link Cert, DIIAC, CEC IV&V, CST, Workforce Development, MTMD, and more.
  • Enhanced branch operations by streamlining customer service processes.

Simulation System Engineer

Future Systems Technologies INC.
10.2020 - 01.2021
  • Simulated surface warfare scenarios on the Next Generation System (NGS) allow users to conduct testing, including inputting air, surface, subsurface, space tracks, and IFF tracks with modes, Harpoon, and underwater.
  • Establish and configure datalink networks—including Tactical Data Links (Link-11, Link-16, STJ/JRE, Disproxy, CCDs, and MLST3)—to achieve fully operational status in support of test objectives.
  • Checking console interfaces to verify the system is operational to the customer’s needs. (CEC, Links, SGS, CDLMS, CND, ADS, SPY, WCS)
  • Responsible for load cycles and reporting any issues with the updated NGS/OASIS loads.
  • Ensure that discrepancies, failures, and concerns are investigated/resolved promptly. Also, keeping them logged for future troubleshooting.
  • Keeping high standards of communication and customer service skills for users to accomplish testing objectives.

Assistant Store Leader

GameStop
08.2019 - 10.2021
  • Recruited and hired talented individuals bringing depth and experience to the organization.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted with successfully launching promotional campaigns, leading to increased sales during peak periods.
  • Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives
  • Maintained high-quality store ratings, which made my store top in the district under my leadership for 8 months straight.

Education

Bachelor of Science - IT Project Managment

Southern New Hampshire University
Hooksett, NH
10-2028

High School Diploma -

Chincoteague High School Combined
Chincoteague, VA
06-2010

No Degree - Computer System Technology (CST)

Computer System Technologies (Technical School)
Accomac, VA
06-2010

Skills

  • ACTIVE TOP SECRET CLEARANCE (2024-current)
  • 8 Years of Combat Systems experience
  • 10 Years of management experience
  • Task prioritization
  • Project scheduling
  • Problem-solving
  • Time management
  • Excel in Customer Service
  • Critical thinking
  • Troubleshooting skills
  • Effective communication
  • Adaptability and flexibility

Timeline

Sr Tactical Systems Technician (Dayshift Lead)

Tatitlek Technologies
02.2021 - Current

Simulation System Engineer

Future Systems Technologies INC.
10.2020 - 01.2021

Assistant Store Leader

GameStop
08.2019 - 10.2021

Bachelor of Science - IT Project Managment

Southern New Hampshire University

High School Diploma -

Chincoteague High School Combined

No Degree - Computer System Technology (CST)

Computer System Technologies (Technical School)
Jade Foster