Summary
Overview
Work History
Education
Skills
Timeline
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Jade Garcia

Hialeah

Summary

Dependable crew member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

3
3
years of professional experience

Work History

Receptionist

Ride2md
05.2024 - 12.2024
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.

Cashier

China Yan
07.2023 - 01.2024
  • Greeted customers and answered any questions they had about the store's products and services
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
  • Issued receipts, refunds, credits or change due to customers
  • Stocked shelves with merchandise when needed
  • Processed returns and exchanges of merchandise in accordance with store policies
  • Assisted customers over the phone regarding store operations, product information and order placement

Crew Member

Chick-fil-A
06.2022 - 02.2023
  • Educated customers on menu items, product ingredients and nutritional values
  • Performed cashier duties such as taking orders, collecting payments and providing change
  • Restocked kitchen supplies including food products and utensils
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests
  • Processed takeout orders quickly to ensure timely delivery of meals
  • Interacted pleasantly with guests to deliver quality customer service

Crew Member

Mc Donald’s
09.2021 - 06.2022
  • Educated customers on menu items, product ingredients and nutritional values
  • Performed cashier duties such as taking orders, collecting payments and providing change
  • Restocked kitchen supplies including food products and utensils
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items
  • Provided excellent customer service to maintain a positive atmosphere for guests
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies

Education

High School Diploma -

Homestead Senior High School
Homestead Fl
06.2024

Skills

  • Cash Register Operation
  • Customer Assistance
  • Payment Collection
  • POS Systems
  • Cash Handling
  • Drive-Thru Operations
  • Customer Engagement
  • Food Preparation

Timeline

Receptionist

Ride2md
05.2024 - 12.2024

Cashier

China Yan
07.2023 - 01.2024

Crew Member

Chick-fil-A
06.2022 - 02.2023

Crew Member

Mc Donald’s
09.2021 - 06.2022

High School Diploma -

Homestead Senior High School

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Jade Garcia