Hi, I’m
Jade Good
Sylvania,Ohio
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
years of professional experience
2
years of post-secondary education
Work History
Hylant InsuranceToledo, OH
Intern
2022 - 2023 (1 year)
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Georgios Grill
Waitress
10.2023 - Current
Job overview
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
SUBWAY®Restaurants
Sandwich Shift Lead
03.2022 - 04.2023
Job overview
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
JoJo's Pizza
Head Hostess
05.2021 - 08.2021
Job overview
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
University of ToledoToledo, OH
High School Diploma
08.2023 - Current
University Overview
- Relevant Coursework: Culinary & Principals of food
- Professional Development: Earned the ServSafe Food Protection Manager Certification
Skills
- Cash Register Operations
- Phone and Online Order Processing
- Teamwork and Collaboration
- Food Service Standards
- Customer Service
- Cleaning and Organization
- Quick learner
- Attention to detail
- Professionalism and etiquette
- Adaptability
Timeline
Waitress
Georgios Grill
10.2023 - Current
University of Toledo
High School Diploma
08.2023 - Current
Intern
Hylant Insurance
2022 - 2023 (1 year)
Sandwich Shift Lead
SUBWAY®Restaurants
03.2022 - 04.2023
Head Hostess
JoJo's Pizza
05.2021 - 08.2021
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