Jade Hendershot
Norman
Summary
Experienced in providing direct care to individuals with diverse needs. Passionate about working with children facing limitations such as autism, ADHD and other developmental disabilities. A natural people person with a charismatic personality, particularly drawn to younger age groups. Dedicated to volunteer work. Fast learner eager to continue education through work and school opportunities. Known for delivering compassionate and effective support to clients, utilizing effective communication and empathy to establish trust and rapport. Proven track record of creating safe and supportive environments that foster patient well-being and independence.
Professional with strong background in Applied Behavior Analysis, dedicated to creating positive outcomes for clients. Skilled in implementing behavioral interventions, data collection, and progress monitoring. Strong focus on team collaboration and adaptability to changing needs. Known for achieving results through effective communication and strategic problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Care Specialist
J.D. McCarty Center
08.2021 - Current
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Kept clients engaged in social networks and communities for personal health and growth.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Promoted independence among clients by assisting them with goal-setting and skills development.
- Facilitated community integration through participation in recreational activities, fostering social connections and enhancing quality of life.
- Maintained accurate records of client progress
- Implemented behavior modification strategies as needed, helping clients develop healthy coping mechanisms in challenging situations.
- Enhanced client well-being by providing personalized care and support in daily activities.
- Assisted clients in maintaining personal hygiene and grooming, promoting self-esteem and overall wellbeing.
- Fostered a supportive environment for clients with diverse needs, implementing individualized care plans tailored to their requirements.
- Provided crisis intervention when necessary, utilizing de-escalation techniques to ensure the safety of all involved parties.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Improved client safety by diligently monitoring their physical and emotional health, promptly addressing any concerns.
- Facilitated smooth transitions for clients moving between different levels of care or returning home after program completion, ensuring continuity of support services.
Sales Associate
Old Navy
11.2020 - 11.2021
- Conducted credit card transactions through POS System
- Placed orders
- Assisted with returns
- Maintained a clean service environment
- Provided pleasant customer service
- Answered incoming calls
- Responsible for front of store
- Responsible for sales floor
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Janitor
Jani-King
09.2019 - 10.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
Education
Psychology
Rose State College
Midwest City, OklahomaSome college - Psychology
Oklahoma Baptist University
Shawnee, OK03.2025
High school diploma or GED -
Little Axe High School
Newalla, OK05-2019
Skills
- Cleaning Experience
- Sales
- Cashiering
- Childcare
- Customer service
- Communication Skills
- Organizational Skills
- Developmental Disabilities Experience
- Autism Experience
- Patient care
- HIPAA compliance
- Flexibility
- Mental health awareness
- Self-awareness
- Transfer techniques
- Client confidentiality
- De-escalation techniques
- Assistive device use
- Disability support
- Physical assistance
- Daily living support
- Compassionate caregiving
- Direct patient care
- Team collaboration
- Health and safety requirements
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Behavioral support
- Relationship building
- Positive reinforcement
- Client advocacy
- Client documentation
- Behavior redirection
- Life skills training
- Safety monitoring
- Mobility assistance
- Crisis management
- Recreational activities
- Compassionate client care
- Charting and documentation
- Hygiene assistance
- Teamwork and collaboration
- Attentive to people
Certification
- RBT Certification
- CPR/FA Certification
- Safety-Care
- Food Handler's Certification
Timeline
Direct Care Specialist
J.D. McCarty Center
08.2021 - Current
Sales Associate
Old Navy
11.2020 - 11.2021
Janitor
Jani-King
09.2019 - 10.2020
Psychology
Rose State College
Some college - Psychology
Oklahoma Baptist University
High school diploma or GED -
Little Axe High School
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