Summary
Work History
Education
Skills
Timeline
Generic

Jade Henry

Prineville,OR

Summary

Dependable professional with expertise in customer service and problem resolution. Demonstrated success in enhancing customer satisfaction and optimizing operations in fast-paced environments. Proven team leader with strong time management skills and a focus on improving service quality. Committed to driving operational improvements and fostering positive relationships.

Work History

Rural Mail Carrier

USPS
Prineville, Oregon
2023 - 2025
  • Managed daily mail routes efficiently, ensuring timely deliveries across diverse rural areas.
  • Maintained accurate records of deliveries and customer interactions for reporting purposes.
  • Sorted and organized incoming mail to streamline delivery processes.
  • Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction.
  • Provided feedback to management on operational improvements and customer service enhancements.

Cake Decorator

Ray's Food Place
Prineville, Oregon
2022 - 2022
  • Designed intricate cake decorations using various piping techniques and edible embellishments.
  • Collaborated with clients to create personalized cake designs that matched their celebrations.
  • Managed inventory to ensure adequate supplies of ingredients and decorating tools.
  • Adapted decoration styles based on customer feedback and seasonal trends.
  • Maintained cleanliness of workstations and tools to comply with sanitation regulations.

Subway PIC

Subway
Prineville, Oregon
2022 - 2022
  • Led team in daily operations, ensuring smooth service flow during peak hours.
  • Trained new employees on food preparation and customer service standards.
  • Managed inventory levels, placing orders to maintain stock availability.
  • Ensured compliance with health and safety regulations to uphold store standards.
  • Resolved customer complaints effectively, enhancing overall satisfaction.

Diet Aide

St. Charles Medical Center
Prineville, Oregon
2021 - 2022
  • Assisted in meal preparation by following dietary guidelines and patient preferences.
  • Provided input for menu planning based on nutritional guidelines and patient needs.
  • Documented dietary restrictions and preferences to enhance patient satisfaction.
  • Conducted regular checks on food quality to maintain high service standards.
  • Supported sanitation and hygiene maintenance in kitchen and dining areas.

Deli Clerk

Wagner's
Prineville, Oregon
  • Assisted customers with product selection and provided recommendations based on preferences.
  • Prepared deli items by assembling sandwiches and salads to meet customer specifications.
  • Provided support during peak hours by managing customer lines and ensuring quick service.
  • Executed proper food handling techniques to comply with safety regulations.
  • Responded promptly to customer inquiries and resolved issues to enhance service experience.

Cashier

Ray's Food Place
Prineville, Oregon
  • Assisted customers with inquiries and provided information about products and promotions.
  • Handled cash transactions with precision and ensured accurate cash drawer balances.
  • Resolved customer complaints effectively, ensuring satisfaction and repeat business.
  • Processed returns and exchanges following established store procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Sandwich Maker

Subway
Prineville, Oregon
  • Executed sandwich preparation with attention to customer preferences and dietary restrictions.
  • Streamlined inventory management processes to ensure timely restocking of ingredients.
  • Collaborated with team members to enhance service efficiency during peak hours.
  • Monitored food freshness and quality to uphold company standards.
  • Assisted in cash handling procedures, including register operation and daily reconciliation.

Education

High School Diploma -

Baker Web Online Academy
Remote
06-2021

Skills

  • Customer service
  • Route management
  • Inventory control
  • Food safety compliance
  • Problem resolution
  • Time management
  • Effective communication
  • Attention to detail
  • Operational improvement
  • Client collaboration
  • Record keeping
  • Delivery procedures
  • Dependability
  • Problem-solving aptitude
  • Organizational skills

Timeline

Rural Mail Carrier

USPS
2023 - 2025

Cake Decorator

Ray's Food Place
2022 - 2022

Subway PIC

Subway
2022 - 2022

Diet Aide

St. Charles Medical Center
2021 - 2022

Deli Clerk

Wagner's

Cashier

Ray's Food Place

Sandwich Maker

Subway

High School Diploma -

Baker Web Online Academy

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