Summary
Overview
Work History
Education
Skills
Timeline
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Jade Hernandez

Taylorsville,UT

Summary

Hard-working multi-tasker with outstanding leadership, problem solving and communication skills, Seeking an opportunity to contribute value to a highly motivated team and develop within the company

Overview

10
10
years of professional experience

Work History

Office Manager

National Coatings & Supplies
09.2020 - Current
  • Accounting, data, and clerical practices and procedures
  • Reconcile inbound freight receipt with vendor packing slip, purchase distribution report, and invoice, bringing all discrepancies to the attention of the management team
  • Used various computer applications such as Excel, Word, Outlook, ComCept.
  • Developed standard operating procedures for all administrative employees.
  • organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Assist with warranty claims when possible
  • Maintain claim file log for any over/shorts or damage
  • Answering the main line, perform order entry, research, and special-order support

Office Manager

CMG Metals
12.2019 - 09.2020
  • Took all incoming calls/ walk ins , Placed orders per their request
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Consistently met production goals and formed action plans to constantly raise bar to higher standards.
  • Coordinated special projects and managed schedules.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Used image scanners to convert forms, receipts and reports into electronic format.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.

Administrative Assistant

Salt Depot
10.2018 - 12.2019
  • Provided Required Documents for transporters to deliver their shipments.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.

Inside Sales Representative

Lansing Building Products
07.2016 - 10.2017
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Answered customers' questions regarding products, prices and availability.
  • Executed sales contracts for orders obtained and submitted orders for processing.
  • Maintained friendly and professional customer interactions at all times.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.

Lead Preschool Teacher

Abc Great Beginnings Inc.
01.2015 - 09.2017
  • ABC great beginnings- 6006 south 300 west, Utah.
  • Encouraged good behaviors using the positive reinforcement method.
  • Instructed children on proper health and personal habits.
  • Established a safe play environment for the children.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Encouraged children to be understanding of and patient with others.
  • Monitored each students educational progress with individualized charts and files.
  • Recruited, selected and retrained quality administrators, teachers and support staff.

Education

GED -

Stevens-Henager College
Murray, UT
03.2014

Skills

  • Dependable
  • Organized
  • Self-motivated
  • Friendly and likeable
  • Professional
  • Creative
  • Excellent Communication Skills
  • Quick Learner
  • Effective Problem Solver
  • Calm Under Pressure

Timeline

Office Manager

National Coatings & Supplies
09.2020 - Current

Office Manager

CMG Metals
12.2019 - 09.2020

Administrative Assistant

Salt Depot
10.2018 - 12.2019

Inside Sales Representative

Lansing Building Products
07.2016 - 10.2017

Lead Preschool Teacher

Abc Great Beginnings Inc.
01.2015 - 09.2017

GED -

Stevens-Henager College
Jade Hernandez