Jade Herrera
Pomona
Summary
Ongoing experience of being a team leader and ecient problem-solving. I bring a history of enhancing customer service by training cashiers/cooks, assisting clients, and managing operations. Skilled in bilingual communication, computer expertise, and child development care. My resilience and optimistic outlook fuels my ability to exceed in dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
COOK
Tay Ho
Chino Hills
11.2023 - Current
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
- Demonstrated ability to work quickly and accurately in high-pressure environments.
- Able to assist customers, take orders, and effectively manage a cash register.
- Adhered to safety protocols at all times in a restaurant environment while maintaining a positive atmosphere and optimist mindset.
Volunteer
Loma Linda University Children's Hospital
Loma Linda
10.2025 - Current
- Coordinated community events to promote local engagement and volunteer participation.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided assistance to staff in the daily operations of the organization.
VOLUNTEER
Kaiser Permanente
Riverside
04.2024 - 10.2025
- Grew ability to work independently while completing assigned tasks without direct supervision.
- Observed rules and safety regulations of organization while carrying out assigned tasks.
- Developed strong communication skills while providing customer service to visitors at volunteer center.
- Utilized problem-solving and organizational skills to manage multiple tasks simultaneously.
- Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors.
CASHIER TEAM LEAD
Yoshinoya
Pomona
06.2022 - 11.2023
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally.
- Delivered quick, professional, and friendly check-out experience to customers.
- Trained new cashiers on operational procedures, policies, and standards.
- Demonstrated ability to lead and motivate a team of cashiers.
BABYSITTER
Family
Pomona
01.2018 - Current
- Entertained and engaged with children using games, crafts, and other activities.
- Displayed patience and understanding when dealing with difficult situations involving children.
- Remained alert at all times to ensure the safety of each child under my supervision.
- Built strong relationships with families through open communication and trustworthiness.
BAND LEADER
Garey High School
Pomona
08.2018 - 05.2022
- Recruited new talent when necessary.
- Directed performances in various venues from small clubs to large facilities.
- Organized and led rehearsals for a variety of musical groups, including jazz band and symphonic orchestra.
Education
BACHELOR OF SCIENCE (B.S.) - BIOLOGY
University of California-Riverside
Riverside, CA, US06.2026
HIGH SCHOOL DIPLOMA -
Garey High School
Pomona, CA05.2022
Skills
- Bilingual
- Hard working
- Computer expertise
- Child development care
- Team Player
- Effective communication
- Laboratory techniques
- Customer service
- Time management
- Team leadership
- Volunteer orientation
Certification
Food Handlers Card
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Timeline
Volunteer
Loma Linda University Children's Hospital
10.2025 - Current
VOLUNTEER
Kaiser Permanente
04.2024 - 10.2025
COOK
Tay Ho
11.2023 - Current
CASHIER TEAM LEAD
Yoshinoya
06.2022 - 11.2023
BAND LEADER
Garey High School
08.2018 - 05.2022
BABYSITTER
Family
01.2018 - Current
BACHELOR OF SCIENCE (B.S.) - BIOLOGY
University of California-Riverside
HIGH SCHOOL DIPLOMA -
Garey High School