JADE HODGES
Troy,NH
Summary
Reliable offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in professional settings and retail areas and flexible with changing business needs.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
American Family Care, Inc
Auburn, AL
12.2021 - 08.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Responded to correspondence from insurance companies to verify patient's coverage.
Medical Assistant
American Family Care, Inc
Auburn, AL
12.2021 - 08.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed clinical procedures and gathered patient data for interpretation by physician.
CASHIER
Publix
05.2020 - 10.2021
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
CASHIER, Cashier
Walgreens
01.2019 - 04.2020
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Collected and authorized payments of guests.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reviewed weekly sales ads and monitored price changes.
- Learned Photo center and Stocking positions and provided backup at key times.
CASHIER
CITI TRENDS
11.2018 - 12.2018
- Handle transactions with customers.
- Associate: Put out merchandise to selling floor.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Self Checkout Host
Walmart
04.2018 - 10.2018
- Described products and services in detail to answer customer questions.
- Monitored incoming and outgoing guests for signs of suspicious behavior.
- Assisted customers with self-checkout machine operations.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
- Diagnosed issues with self-checkout machines and manually processed transactions.
- Used POS system to enter orders, process payments and issue receipts.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
Bachelor’s degree - Human Resource Management
Troy University
Troy, AL05.2024
HIGH SCHOOL DIPLOMA -
JAMES CLEMENS, James Clemens High School
Madison, AL05.2016
Skills
- Efficient in ECW
- POS Systems
- Identification Checks
- Cash Drawer Management
- Time management
- Documentation and reporting
- Professional demeanor
- Shorthand writing
- Conflict Resolution
- Organization skills
- Multi-Line Telephone Systems
- Collecting Payments
- Front Desk Operations
- Taking Client Histories
- Insurance Claims
Timeline
Medical Receptionist
American Family Care, Inc
12.2021 - 08.2022
Medical Assistant
American Family Care, Inc
12.2021 - 08.2022
CASHIER
Publix
05.2020 - 10.2021
CASHIER, Cashier
Walgreens
01.2019 - 04.2020
CASHIER
CITI TRENDS
11.2018 - 12.2018
Self Checkout Host
Walmart
04.2018 - 10.2018
Bachelor’s degree - Human Resource Management
Troy University
HIGH SCHOOL DIPLOMA -
JAMES CLEMENS, James Clemens High School
Similar Profiles
Jackie DixonJackie Dixon
Certified Family Nurse Practitioner at American Family Care, IncCertified Family Nurse Practitioner at American Family Care, Inc
Kelsey SmithKelsey Smith
Nurse Practitioner at American Family Care, IncNurse Practitioner at American Family Care, Inc
DEIDRA BOLTONDEIDRA BOLTON
Nurse Practitioner at American Family Care, IncNurse Practitioner at American Family Care, Inc
BRITTNEY FRENCHBRITTNEY FRENCH
Medical Receptionist at American Family Care, IncMedical Receptionist at American Family Care, Inc
Charlette NasonCharlette Nason
Warranty Administrator at Fenton Family DealershipsWarranty Administrator at Fenton Family Dealerships