Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Hollingsworth

Caro,MI

Summary

Experienced in conflict resolution and employee training, demonstrating adaptability and flexibility in various team environments. Proven ability to motivate staff while maintaining a strong focus on customer service, ensuring effective communication across all levels. Skilled in verbal and written communication, decision-making, and task prioritization, contributing to efficient operations. Proficient in cash handling and computer skills, supporting administrative tasks within a medical setting.

Overview

7
7
years of professional experience

Work History

Shift Manager

McDonald's
Cass City, MI
07.2024 - Current
  • Reviewed financial statements to meet targets during shift.
  • Resolved conflicts between employees or customers in a professional manner.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Ensured compliance with health and safety regulations.
  • Maintained cleanliness and organization of work area.
  • Managed daily cash intake by counting out registers and tabulating profits.

Shift Manager

McDonald's
Sebewaing, MI
10.2023 - 07.2024
  • Reviewed financial statements to meet targets during shift.
  • Resolved conflicts between employees or customers in a professional manner.
  • Ensured compliance with health and safety regulations.
  • Maintained cleanliness and organization of work area.
  • Managed daily cash intake by counting out registers and tabulating profits.

Crew Member

McDonald's
Sebewaing, MI
06.2018 - 10.2023
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Presented orders to guests within anticipated service times.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Education

Certified Medical Assisting

Tuscola Technology Center
Caro, MI
06-2025

Associate of Science - Business Administration

St. Clair County Community College
Port Huron, MI
05-2024

High School Diploma -

Caro High School
Caro, MI
05-2021

Skills

  • Conflict resolution
  • Employee training
  • Adaptability and flexibility
  • Staff motivation
  • Teamwork
  • Customer service focus
  • Effective communication
  • Verbal and written communication
  • Decision-making
  • Cash handling
  • Task prioritization
  • Computer skills

Timeline

Shift Manager

McDonald's
07.2024 - Current

Shift Manager

McDonald's
10.2023 - 07.2024

Crew Member

McDonald's
06.2018 - 10.2023

Certified Medical Assisting

Tuscola Technology Center

Associate of Science - Business Administration

St. Clair County Community College

High School Diploma -

Caro High School