Jade Holmes
Willoughby Hills,OH
Summary
Hardworking and enthusiastic, goes above and beyond basic administrative tasks and takes on multiple projects at once. Stays on top of current and expected demands, quickly realigning tasks to handle needs no matter the job given. Dedicated to first-rate communication and team success.
Overview
2
2
years of professional experience
Work History
Catering Staff Member
Dino's Catering
07.2023 - Current
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Cleared dishes and glassware quickly following each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Maintained flexible work schedule to meet event needs.
Chat Moderator
Discord
03.2022 - 02.2024
- Managed escalated disputes between users, resulting in amicable resolutions and reduced negative interactions.
- Participated in regular team meetings, sharing insights on chat activity patterns to inform policy updates or enhancements.
- Contributed to the development of training materials for new moderators, enhancing team cohesion and efficiency.
- Collaborated with fellow moderators to develop new strategies for managing challenging situations.
- Optimized response times through efficient multitasking while handling multiple chats simultaneously.
Education
High School Diploma -
South High School
Willoughby, OH03.2023
Skills
- Computer Skills
- Delegation and Supervision
- Community Engagement
- Scheduling and Coordinating
- Teamwork and Collaboration
- De-Escalation Techniques
Timeline
Catering Staff Member
Dino's Catering
07.2023 - Current
Chat Moderator
Discord
03.2022 - 02.2024
High School Diploma -
South High School