Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Hudson

Detroit

Summary

Dynamic professional with extensive experience at the Detroit Police Department, excelling in data entry and customer service. Proven ability to manage inventory and enhance team collaboration, ensuring operational efficiency. Recognized for delivering exceptional support and resolving issues effectively, contributing to improved customer satisfaction and streamlined processes.

Overview

3
3
years of professional experience

Work History

Non-Emergency Operator

Detroit Police Department
Detroit
03.2023 - Current
  • Used daily system logs to document production information, discussing issues with management.
  • Performed administrative duties such as typing letters or memos, printing reports, photocopying materials.
  • Performed clerical tasks such as typing, proofreading, formatting documents.
  • Provided clerical support such as typing letters, filing documents, scanning files.
  • Checked documents for accuracy and completeness prior to typing.
  • Performed basic administrative tasks such as typing reports, filing documents and answering phones.
  • Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
  • Performed outbound calling campaigns to promote new products or services.
  • Maintained detailed records of customer interactions and transactions for future reference.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Managed customer expectations by clarifying needs, identifying options, and recommending products and services.

Restaurant Hostess

IHOP
Royal Oak
12.2022 - 02.2023
  • Verified accuracy of orders before delivering them to customers' tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Greeted customers and escorted them to their tables.
  • Upsold appetizers, drinks, desserts. when appropriate.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.

Factory Worker

Amzon
Pontiac
10.2022 - 01.2023
  • Maintained inventory of materials and supplies, ensuring adequate stock levels.
  • Assisted in training new employees on proper operation of machinery and safety protocols.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.

Education

High School Diploma -

Tri-County Educational Center
Ferndale, MI
05-2022

Skills

  • Data entry
  • Customer service
  • Document management
  • Call handling
  • Inventory management
  • Clerical support
  • Time management
  • Problem solving
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Outbound calling
  • Flexible schedule
  • Work scheduling

Timeline

Non-Emergency Operator

Detroit Police Department
03.2023 - Current

Restaurant Hostess

IHOP
12.2022 - 02.2023

Factory Worker

Amzon
10.2022 - 01.2023

High School Diploma -

Tri-County Educational Center

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