Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Edward Sherrill DDS
505 W Pershing
06.2022 - 05.2023
Greeting and checking-in patients: Welcome patients, verify their personal information, and ensure all necessary paperwork is completed.
Scheduling appointments: Coordinate appointments, manage an dental office calendar, and schedule follow-up visits.
Answering phone calls and emails: Respond to inquiries, provide information, and address any concerns or questions from patients or external parties.
Managing patient records: Maintain accurate and up-to-date patient files, including medical history, insurance information, and treatment plans.
Billing and insurance processing: Handle financial transactions, process insurance claims, and coordinate payment arrangements with patients.
Coordinating with dental staff: Communicate with dentists, dental hygienists, and dental assistants to ensure smooth patient flow and efficient coordination of treatments.
Maintaining an clean and organized reception area: Ensure the waiting area is tidy, stocked with necessary supplies, and create a welcoming environment for patients.
Managing office supplies: Monitor inventory levels, order supplies as needed, and keep track of expenses.
Assisting with administrative tasks: Perform general administrative duties such as filing, data entry, and managing correspondence.
Providing exceptional customer service: Establish a friendly and professional rapport with patients, addressing their needs and concerns in a compassionate manner.
Line Therapist
Independent Case
10.2018 - 04.2019
Assessment and evaluation: Conduct thorough assessments to understand the needs, strengths, and challenges of individuals with ASD. Administer standardized tests, gather information from parents or caregivers, and observe the individual's behavior to develop an accurate profile.
Treatment planning: Develop individualized treatment plans based on assessment findings. Collaborate with a multidisciplinary team, including psychologists, speech therapists, and occupational therapists, to outline specific goals and strategies for intervention.
Behavioral therapy: Implement evidence-based behavioral interventions, such as Applied Behavior Analysis (ABA), to address behaviors, communication skills, social interactions, and daily living skills. Use techniques like reinforcement, prompting, and shaping to facilitate positive behavior changes.
Social skills training: Design and implement programs to improve social skills and promote social interaction. Teach individuals with ASD appropriate social behaviors, communication strategies, and understanding of social cues.
Communication intervention: Assist individuals with ASD in developing and improving their communication skills. Use techniques like visual supports, augmentative and alternative communication (AAC) systems, and speech therapy exercises to enhance receptive and expressive language abilities.
Sensory integration therapy: Address sensory processing difficulties commonly associated with ASD. Develop sensory-based interventions to help individuals regulate sensory input and develop coping strategies.
Parent and caregiver support: Provide guidance and training to parents and caregivers on implementing strategies and techniques at home. Offer support, education, and resources to enhance their understanding of ASD and promote a supportive environment.
Progress monitoring and documentation: Regularly assess and document the progress of individuals with ASD. Maintain accurate records of interventions, observations, and outcomes to track progress and make necessary adjustments to treatment plans.
Collaboration and communication: Collaborate with other professionals, including educators, psychologists, and healthcare providers, to ensure a holistic approach to care. Communicate regularly with parents, caregivers, and other team members to provide updates, share strategies, and address concerns.
Professional development: Stay updated with the latest research, best practices, and advancements in the field of autism therapy. Attend workshops, conferences, and training sessions to enhance your knowledge and skills as an autism therapist.
Dance Coordinator
Dunbar Magnet Middle School
05.2015 - 02.2016
Program coordination: Plan, organize, and coordinate dance programs, classes, workshops, and events. This includes selecting appropriate dance styles, choreographers, instructors, and scheduling classes or rehearsals.
Talent recruitment and management: Identify and recruit talented dancers, instructors, and choreographers for the dance program. Coordinate auditions, manage contracts, and ensure proper communication with artists.
Curriculum development: Develop and implement dance curriculum, ensuring that it aligns with the goals and objectives of the organization. Create lesson plans, select appropriate dance techniques, and ensure progressive skill development for participants.
Rehearsal and performance management: Organize and manage dance rehearsals, ensuring smooth execution and coordination of dancers, music, costumes, and props. Coordinate performance schedules, technical requirements, and collaborate with production teams.
Budgeting and resource management: Develop and manage budgets for dance programs, performances, and events. Monitor expenses, negotiate contracts, and allocate resources efficiently.
Communication and promotion: Serve as a point of contact for dancers, instructors, parents, and other stakeholders. Communicate program information, updates, and schedules effectively. Promote dance programs through various channels such as social media, newsletters, or press releases.
Safety and compliance: Ensure the safety and well-being of participants during dance activities. Implement appropriate safety protocols, maintain emergency procedures, and adhere to legal and ethical guidelines.
Evaluation and assessment: Monitor and evaluate the effectiveness of dance programs, collecting feedback from participants, instructors, and stakeholders. Use data and feedback to improve program quality and make informed decisions.
Administrative tasks: Perform administrative duties such as record-keeping, registration, attendance tracking, and coordinating facility rentals or permits for performances.
Professional development: Stay updated with current trends, techniques, and industry standards in dance. Attend workshops, conferences, and training sessions to enhance your own dance knowledge and leadership skills.
Education
Diploma -
Hall High School
Bachelor of Psychology - Psychology
University of Arkansas
06.2018
Skills
Documentation and reporting
Professional demeanor
Office administration
Customer and client relations
Sorting and labeling
Organization skills
Scheduling
Verbal and written communication
Affiliations
The Arkansas Coalition for juvenile Justice
Ronald Mcdonald house of Charities
Certification
The National Professional Development Center on ASD:
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