Jade Johnson
Orlando,United States
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Office Manager (Seasonal)
Jackson Hewitt Tax Service Inc
Orlando, FL
01.2022 - 04.2024
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Provided administrative support to management team including preparing reports and presentations.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Office Administrative Assistant
Dasilva Homecare
Orlando, FL
05.2017 - 12.2021
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Organized and maintained filing systems, both paper and electronic.
- Created expense reports, tracked invoices, and processed payments.
- Assisted with scheduling meetings and appointments for the office staff.
- Ordered supplies and maintained an inventory of office equipment.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Sorted mail daily for distribution throughout the organization.
- Set up new hire paperwork according to company standards.
- Prepared payroll documents and maintained databases for financial offices.
Package Handler
FedEx
Orlando, FL
10.2012 - 12.2017
- Inspected packages for damages or defects and recorded any issues found.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Labeled parcels accurately according to company guidelines.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Palletized boxes to increase movement and shipment efficiency.
Education
Associate of Science - Accounting Technology
Valencia College
Orlando, FL08-2023
Accounting Operations
Orange Technical College
Winter Garden, FL05-2023
High School Diploma -
Ionia High School
Jamaica06-2009
Skills
- Staff Management
- Office Management
- Data Entry
- Payroll and budgeting
- Training and coaching
- Scheduling
- Organizational Skills
- Microsoft Office
- Quick Books
- Banking operations
- Credit and collections
- Customer Relations
- Financial Accounting
References
References available upon request.
Timeline
Office Manager (Seasonal)
Jackson Hewitt Tax Service Inc
01.2022 - 04.2024
Office Administrative Assistant
Dasilva Homecare
05.2017 - 12.2021
Package Handler
FedEx
10.2012 - 12.2017
Associate of Science - Accounting Technology
Valencia College
Accounting Operations
Orange Technical College
High School Diploma -
Ionia High School